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Another view of the cabin's exterior.

Black Bear Hideaway

Guest Rating:

Vacation rental cabin / bungalow. Sleeps 14, 5 bedrooms, 3.5 bathrooms. Dogs allowed.

Sevierville, TN 37862 United States

From the moment you step out of your car, parked in your private garage, and see the custom carved doorway, you know you have made it to a special hideaway! “Black Bear Hideaway,” a luxurious five bedroom Pigeon Forge cabin in the Great Smoky Mountains, spans three spacious levels. (But don’t worry—the bears are laying low in their own hideaway)!

“Black Bear Hideaway” features a serene screened-in sun porch with an entrance onto one of two decks with country porch rockers. A second deck includes a full-sized hot tub, so you can take in the scenery or follow the short path from the cabin to a screened-in gazebo with a picnic table. This is only the beginning of the extra luxurious perks you will find in “Black Bear Hideaway!”

Once inside, you will find a spacious great room with a beautiful stone fireplace, a 42” flat screen TV, DVD player and VCR. You and your guests will be delighted to find that there is also a family media room, which includes a big screen TV, home theater, and surround sound system. With luxury accommodations for up to 14 people, this is the perfect place for a family reunion or large birthday bash!

“Black Bear Hideaway” also includes a fantastic game room featuring a pool table, air hockey table, 37-game arcade game unit, stereo with iPod dock, and a card table so everyone can sit and partake in the activities!

Located in Cedar Falls Resort, in the beautiful valley of Walden’s Creek, “Black Bear Hideaway” includes access to resort amenities such as a community swimming pool, playground, picnic area with fire pit, basketball, volleyball, horseshoes, nature trail, and a catch-and-release fishing pond. You will have so many things to do in Cedar Falls Resort, that it will be hard to tear yourself away to see the attractions of Pigeon Forge and Gatlinburg, which are only three miles away!

Under no circumstances will Fraternities and Sororities be allowed in any unit or cabin.

Rooms and Amenities
Property Type Cabin / Bungalow, 3 story
Unit Code BLKBEARH
Beds 2 king beds, 4 queen beds, 1 sleeper sofa
Bathrooms 3.5 bathrooms
Rooms Sleeps 14, 8 dining seats, 1 car garage
Pets Dogs allowed.
Kitchen Full Kitchen, Refrigerator, Coffee Maker, Microwave, Toaster, Cookware
Pool Type Resort Pool - Outdoor Seasonal
Indoor Living Space Ironing Board, Jacuzzi Tub, Linens, Washer & Dryer, Central Air
Media Cinema Room
Outdoor Deck, Patio, Porch Swing(s), BBQ Grill, Hot Tub, Picnic Table, Hammock
Entertainment Pool Table, Muti-game Arcade, Air Hockey, Sauna
Convenience Nearby Medical Services, Nearby Grocery, Outlet Shopping, Movie Theatres, Golf Course
Business Nearby ATM, Nearby Bank
Internet/Communications Free Access
Layout Main Level - King bedroom
Pet Friendly Dogs under 35lbs
Resort Amenities Playground
Decorate for Christmas Yes
Average Manager Rating (Based on 5228 reviews)

Overall satisfaction

Services from rental manager
Average Vacation Rental Rating (Based on 48 reviews)

Overall satisfaction

Cleanliness

Location

Property condition
98 % of our reviewers would recommend this vacation rental.

Vacation Rental Reviews

  • Christmas Family Vacation

    Stayed 3 days ending in December, 2017

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    Janice W recommends this vacation rental

    We had a wonderful time during our stay at this cabin. It was clean and comfortable with plenty of room for our family. It was decorated nicely for our Christmas celebration. It felt more like a personal residence than a vacation rental. We would rent this cabin again. Eden Crest was very helpful when we had a need or question. Only 2 things I'd mention; Upstairs there are 2 queen and 1 king bed. It would have been more suitable for us if the king was located in the room that directly enters the upstairs bathroom. Secondly, the outdoor side that you see in the picture terrain is very steep and not suitable for children to play. However, there is plenty of room on the other side of the house for outdoor play. Thank you to the owners for making this cabin available. Many special memories of laughter, giggles and time together were made!

    • Manager Responded on 1/9/2018

      Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.

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  • A great Christmas getaway

    Stayed 3 days ending in December, 2017

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    Randall B from Alexander City, AL recommends this vacation rental

    This was our first experience at a cabin,it was wonderful, cozy and clean. The place was decorated nicely. The staff was very nice,they always stayed in contact with me. My group enjoyed it so much that they won't to do it again.Thank you very much Eden Crest.

    • Manager Responded on 12/29/2017

      We are so glad that you enjoyed our excellent customer service! We have a great team that strive to provide each guest with superior care. We are sorry that you did not fully enjoy your cabin choice. Our Vacation Planners would be happy to assist you in choosing a cabin that may better suit your group needs the next time you visit the Smoky Mountains. We look forward to seeing you again soon!

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  • BLACK BEAR HIDEAWAY

    Stayed 3 days ending in December, 2017

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    Violet K from East Bend, NC recommends this vacation rental

    WE HAD A GREAT TIME LOVED IT

    • Manager Responded on 12/29/2017

      Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.

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  • Breathtaking cabin for families of all ages!!!

    Stayed 5 days ending in November, 2017

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    Patrick C from Crystal Lake, IL recommends this vacation rental

    BlackBear Hideaway was an incredible experience we were lucky to find and stay at. HomeAway wasn't the easiest to work with, but the cabin and Eden crest staff we spoke to were second to none!! We would go back in an instant - our only regret was not being able to stay longer. Karla, Shanda, Nichole and Johan were all extremely polite, quick with answers and professional to deal with. Thank you again, Eden Crest for making it a truly memorable stay!!

    • Manager Responded on 11/17/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • Sibling vacation 2017

    Stayed 3 days ending in September, 2017

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    Monica M from Hermitage, TN recommends this vacation rental

    This is my 3rd time to stay in this cabin and it is great! Lots of room and we really enjoy the pool table, air hockey and media room downstairs.

    • Manager Responded on 9/16/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • In town for the eclipse!

    Stayed 3 days ending in August, 2017

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    Bill M from Downing Town, PA recommends this vacation rental

    11 of us came to Tennessee for the eclipse. We had a great stay in the Smoky Mountains and traveled an hour south to be in the totality zone. The cabin was great. Everyone had there own space and lots of space for the group together. The air hockey, pool table and video game console were a hit with the kids. We had a flock of wild turkeys in the yard each morning. No bear sightings -- though no complaint there! we'll definitely be back.

    • Manager Responded on 8/28/2017

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We are thrilled you enjoyed the eclipse, it was very spectacular. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Wonderful getaway with plenty of space

    Stayed 4 days ending in August, 2017

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    a guest from Laurel, MS recommends this vacation rental

    Amazing

    • Manager Responded on 8/9/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • Beautiful Black Bear Hideaway

    Stayed 5 days ending in June, 2017

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    Joshua F from Kaw City, OK recommends this vacation rental

    The cabin was very beautiful. It was nestled on a piece of land like you see in the movies. The cabin was clean and very well maintained. The deck and screened porch made for some fun nights of domino playing for our group. I would recommend Black Bear Hideaway to anyone looking for a Smoky Mountain experience.

    • Manager Responded on 6/30/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • blackberry hideaway was okay

    Stayed 4 days ending in June, 2017

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    tarah b from cincinnati, OH recommends this vacation rental

    the house was large and mostly nice, housed the whole family but needs a little attention. The rugs were peeling up, the hot tub was dirty and had a stench, sounded like there were bees in the roof, ice makers didn't work, and there wasn't enough toilet paper supplied and the master bath tub was dirty

    • Manager Responded on 6/27/2017

      First of all thank you for staying with Eden Crest Vacation Rentals. We are sorry to hear that your cabin choice did not exceed all your expectations. As you may or may not know all our cabins are individually owned. Each owner personally chooses the decor, furniture, and amenities for their cabin. We will however mention these suggestions for upgrades to the owner. We also would have gladly sent housekeeping or maintenance out to address any issues had we been made aware. We appreciate your feedback as it is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope that you accept our apology for any inconvenience and the spirit in which it is given. We hope that we will see you again soon and that your next vacation will be truly something to brag about!

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  • Great Stay, Wonderful Stay All Of My Family Members Had A Wonder

    Stayed 5 days ending in June, 2017

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    Wayne B from Colombus, IN recommends this vacation rental

    My Family Members All Really Enjoy The Cabin Plenty Of Room To Sleep And Really Enjoyed The Cabin And The Location of It. I Will Tell My Friends About It, And I Know They Will Like It Too. It Is A Really Great Place

    • Manager Responded on 6/28/2017

      So glad to hear you enjoyed your stay! Thank you so much for all the positive feedback. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • We will be back :)

    Stayed 4 days ending in April, 2017

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    a guest from Warsaw, KY recommends this vacation rental

    My sisters and I, and ours families satiated at black bear hideaway spring break, 2017... it was gorgeous. This was our third family trip to the Smokys, but this was the prettiest, nicest place we have stayed, and would love to stay again.. there was a few things I wished had been there.. there was a lot of dust, in the bedrooms, up in the ceiling corners.. a bigger mixing bowl, as we had 15 people, as well as a bigger pot, I had to use both provided for one meal.. an electric can opener, or better can opener.. the pool table was a lil worn out, we went to Walmart and bought some sticks.. the up control on the arcade game didn't work, the ice maker would melt and then referees, so wasn't usable.. .. but the rooms, decor, size, layout, outside, landscaping, the park, the pond.. all were beautiful.. we had a wonderful time, with the hot rod run being in town at the same time, traffic was horrendous, so there were days we just stayed at the cabin, which was perfectly fine with everyone. The fireplace, the stsircase.. the details.. we truly enjoyed ourselves, and would've lived to stay longer <3

    • Manager Responded on 5/7/2017

      So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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  • Sprouse family vacation

    Stayed 4 days ending in April, 2017

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    a guest from Albion, MI does not recommend this vacation rental.

    This is a very beautiful cabin with a few maintenance issues that should have been addressed before renting out! We still enjoyed our stay but would not return to this cabin.

    • Manager Responded on 6/22/2017

      Thank you for your stay at Eden Crest. We are terribly sorry to hear that there were problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize.

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  • Blackbear hideaway

    Stayed 7 days ending in March, 2017

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    a guest from Indianapolis, IN recommends this vacation rental

    Very nice cabin. We had a great stay. Only gave 4 stars because the advertisement of cabin shows a video game, air hockey game and theater room, but both games did not work and the DVD did not work so we were unable to watch the videos we brought for our family to share.

    Cabin was fairly clean. We found some cob webs in corners of master bedroom and dirty dishes in cabinets. Also rugs in need of replacing. We taped corners down for fear of tripping hazard for our senior grandparent visiting with us. Would recommend cabin though because it was very enjoyable overall.

    • Manager Responded on 6/17/2017

      Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problem you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize.

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  • Beautiful Vacation Home

    Stayed 2 days ending in December, 2016

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    a guest from Bristol, VA recommends this vacation rental

    Our family enjoyed this very spacious and clean cabin. The location is great, not to far from town. The only issue we had could have been avoided if the Pet Policy was explained when reservation was made, it differs a little upon arrival than stated in there pet policy agreement online. As for the house, it is one of the best we have stayed at in our ten years of Family Christmas Vacations.

    • Manager Responded on 8/1/2017

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • This is our 2nd time in this cabin and it's amazing.

    Stayed 2 days ending in October, 2016

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    Jeffrey C from Cleveland, TN recommends this vacation rental

    We had our families annual reunion and this cabin was perfect. There was 5 couples and one child. There was plenty of room for everyone. Cabin was very clean. Had small issue with fireplace pilot lite and maintenance was there within 10 minutes. Young man was very polite and had it going within minutes.

    • Manager Responded on 12/1/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • 60th Birthday in the mountains

    Stayed 4 days ending in October, 2016

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    Fay L from Palm Bay, FL recommends this vacation rental

    We drove from palm bay Fla to celebrate my husband's 60th birthday with his sister & her family from Ohio. It was some much room and decor was just as the pictures. The only thing was we were not able to use the sauna. No handle to open door. I reported this but no one came out to inquire. We spent most of our time in the entertainment room with the games. We plan to come back next year for my sister-in-laws 60th birthday. One more item..only one rope swing, not 2. Everyone was very helpful. We will be back.

    • Manager Responded on 10/27/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Birthday Get Away

    Stayed 2 days ending in September, 2016

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    Wanda J from Whites Creek, TN recommends this vacation rental

    My vacation experience was great. The cabin was in a nice location that was quite and beautiful scenery.

    • Manager Responded on 9/30/2016

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Great cabin!

    Stayed 3 days ending in September, 2016

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    Monica M from Hermitage, TN recommends this vacation rental

    This is the perfect cabin for families, girls get away, just about anyone! It is spacious and we loved the pool table and air hockey downstairs. Unfortunately we only had one tv that worked the entire stay which was very disappointing. We weren't able to enjoy the theatre room because of this but it won't keep us from coming back.

    • Manager Responded on 9/30/2016

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We are sorry you experienced any problems, but thrilled to hear that the problems didn't interrupt your vacation. We hope to see you again very soon!

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  • 2016 Family Vacation

    Stayed 7 days ending in August, 2016

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    a guest from Pittsburgh, PA recommends this vacation rental

    Black Bear Hideaway was an awesome vacation home! Beautifully decorated, lots of room to move around and be comfortable. The media room was used nightly for games and watching USA win gold in Rio!

    • Manager Responded on 9/14/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Met our expectations in EVERY WAY!

    Stayed 8 days ending in August, 2016

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    David S from Marlette, MI recommends this vacation rental

    My wife and I chose this facility to host our first ever family reunion with our three grown children and their children. Everyone enjoyed the facilities and appreciated that we weren't stuck in hotel room "on the strip" downtown. This lodge is close enough to visit the attractions in Pigeon Forge AND Gatlinburg, yet far enough into the country to enjoy peace and quiet from sun-up 'till bedtime. We'll be back!

    • Manager Responded on 8/9/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Black bear hideaway

    Stayed 7 days ending in July, 2016

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    a guest from Cincinnati, Ohio recommends this vacation rental

    We had a wonderful time. The cable is beautiful and everyone enjoyed it. We could've had more toilet tissue and fresh towels provided.

    • Manager Responded on 8/17/2016

      Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. We look forward to seeing you again real soon.

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  • good choice

    Stayed 3 days ending in July, 2016

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    a guest from Louisville, KY recommends this vacation rental

    good choice

    • Manager Responded on 8/17/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • June 2016 family vacation

    Stayed 7 days ending in June, 2016

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    a guest from Marshall, MI recommends this vacation rental

    Location wise it was great, size of the facility was perfect and utilized the entire facility. Loved the jacuzzi, nearby pool. Overall had a great experience but the cleaning crew missed several opportunities (ceiling fans once turned off had several layers of dust caked on the fins, we had to remove the two area rugs because of tripping hazards of curling corners and then durt under those rugs was horrible. We removed the rugs during our stay and then cleaned up the floors so we could use the dining and living areas.

    • Manager Responded on 7/21/2016

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Eden Crest House Rentals

    Stayed 6 days ending in June, 2016

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    Paul P from Katy, TX recommends this vacation rental

    It was great! Love the house and every thing in it. Do have one complaint is the pool table and air hockey games were great but needed better pool sticks with tips not broken off and the air hockey paddles were not playable.

    • Manager Responded on 6/14/2017

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Home away from home

    Stayed 5 days ending in May, 2016

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    Teresa S from Harlan, KY recommends this vacation rental

    Cabin was very spacious with plenty of room. The cabin was clean. Loved the view. The only complaint was the air unit didn't seem to keep the cabin cool.

    • Manager Responded on 6/14/2017

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Wedding

    Stayed 2 days ending in May, 2016

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    a guest from Limestone, TN recommends this vacation rental

    Cabin was perfect for our wedding. Very nice, clean, and roomy. Loved the views and the secluded feeling. The refrigerator was leaking water and the ice dispenser on the door was not working properly but overall it was a GREAT stay.

    • Manager Responded on 5/11/2016

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Great stay at an EXCELLENT property!!!!!!!~

    Stayed 3 days ending in April, 2016

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    Derek E from Rock Hill, SC recommends this vacation rental

    My wife and I,l and the other members of our party had a great and memorable stay at The Black Bear. The photos DID NOT do it justice. The property was well taken care of and well stocked. There was plenty of room. The kitchen was well stocked with the necessary pots, pans, and dishes to cook meals for our group. The rooms were large and spacious, and beautifully decorated. The grounds were well maintained. Over all The Black Bear far exceeded our expectations. We are already planning another visit for later this year. A definite 5 out of 5 STARS!!!!!

    • Manager Responded on 4/27/2016

      Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!

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  • Very Nice Cabin, Okay Company with unfortunate pet policy.

    Stayed 4 days ending in April, 2016

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    Jessica A from Jonesborough, TN recommends this vacation rental

    Black Bear Hideaway was a great cabin for our group. We had 4 couples and 2 single adults (10 adults total) in our group, along with 3 dogs. The cabin itself was in fine shape and we had no major issues with it. We loved the movie room. A few very minor things popped up that we didn't even bother contacting the company about- toilets weren't great about flushing well, but never completely got stopped up. The hot tub was locked and no key was provided. The air hockey table had broken parts. The blue ray player was hooked up wrong and the instructions for the TV/blue ray player were incorrect and out of date. They code to the garage didn't work and I had to call them to get the right one.. Little things like that which weren't a big deal. Overall the company service was okay. The biggest issue I had with them was their dog policy. It was great to find a place that allowed multiple dogs, but their "no aggressive breeds" policy was frustrating. Most 'aggressive breeds' are some of the sweetest and best behaved dogs out there, and the dogs breeds they had listed doesn't even make sense. I was thankfully able to send them pictures of my dogs beforehand to avoid having to get them approved at check in (which would have been terrible if they suddenly decided my mutt was an 'aggressive breed'). It was a pain though and I wish they had been more responsive about the whole thing. It took a lot of effort on my behalf to ensure that my dog would not be suddenly turned away when I got there. I also ended up paying extra for the dogs. When I made the reservations over the phone, the price I got was for 3 dogs included. Then suddenly a week before arrival they told me the 3 dogs were not included in that price and it would cost me another $100... So I ended up paying the $100 fee twice because I didn't have proof that it was included in the original negotiated price.

    • Manager Responded on 4/28/2016

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We are very sorry to hear that you had any issues. We always encourage our guest to contact us if there are ever issues while staying with us. We are more than happy to have them resolved. Here at Eden Crest we want all of our guest to have the time of their lives while staying with us. We are also sorry to hear that you had trouble when it came to the pet policy. Unfortunately, the home owners insurance on the cabins are very specific on which breeds that we can allow at the cabins because most of the cabins are in resorts. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • A good place to chill

    Stayed 3 days ending in March, 2016

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    a guest from Little Rock, AR recommends this vacation rental

    We were a group of 9 and a baby. There was plenty of room. The amenities were all nice. I recommend it as a place to get away for a few days with friends or family. Considering the property can sleep a fairly large group, a couple of bigger pots would have been nice. We made due with a combination of small / medium pots.

    • Manager Responded on 3/22/2016

      We will share your suggestion for bigger pots and pans. Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Black Bear Superbowl Hideaway

    Stayed 3 days ending in February, 2016

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    Joseph E from Charlotte, NC recommends this vacation rental

    The house was amazing and offers great outdoor space with two huge wraparound porches and a great view of the hills below

    • Manager Responded on 2/25/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • family time together

    Stayed 2 days ending in January, 2016

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    Wayne B from Versailles, KY recommends this vacation rental

    great place to stay !! this was our second stay and we plan to make it again !!!

    • Manager Responded on 1/25/2016

      We are always glad to have our guest come back again and again ! Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Great get away

    Stayed 3 days ending in December, 2015

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    Rosalee L from Cleveland, TN recommends this vacation rental

    Had a great weekend with family. Loved the cabin it was aperfect fit for our group! We want to come back in the summer. It was great!

    • Manager Responded on 1/1/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • 'Fest 2015

    Stayed 4 days ending in December, 2015

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    Timothy M from Hephzibah, GA recommends this vacation rental

    This was our 13th annual guys getaway for college football's championship weekend. We've stayed in other cabins at other resorts, but Black Bear Hideaway is the first cabin that everyone wanted to rent again for next year. Although some of the guys are partial to the Golden Tee arcade game typical of other cabins, BBH had so many more amenities and was roomier AND at such a great price that it was barely missed. Because it was our 13th, we were expecting some glitches, but only had a single (painful, yet hilarious) involving one of the hammock chairs on the deck/porch. Might wanna check them carefully before using. Other than that, our only recommendations to make this the ideal cabin would be a larger TV on the main floor and maybe another in the game room downstairs. Otherwise, this was our best cabin experience so far. We hope to be back again in December 2016.

    • Manager Responded on 12/9/2015

      Timothy, Thank you so very much for your kind remarks. We sincerely appreciate the opportunity to serve your vacation needs again. Thank you for the suggestions they allow us to know in what areas we excel, and in what areas we can improve. We sincerely look forward to serving your needs again very soon.

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  • Hooks Review

    Stayed 5 days ending in November, 2015

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    Wayne H from Montgomery, AL recommends this vacation rental

    We had a very nice stay. Cabin was very roomy and easy to get to as well as centrally located to where we go as a family.

    • Manager Responded on 12/3/2015

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Black Bear Hideaway

    Stayed 4 days ending in November, 2015

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    a guest from Bowling Green, KY recommends this vacation rental

    We had a great time. This cabin is very roomy for a large group.

    • Manager Responded on 11/18/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Perfect Cabin for Our Extended Family

    Stayed 4 days ending in October, 2015

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    Carol H from Brookhaven, MS recommends this vacation rental

    The property description was accurate in every way. The layout of the cabin was a perfect fit for our family. Our family enjoyed Dollywood, but due to traffic, we ate all our meals in. The gas grill came in handy.We look forward to returning to Black Bear Hideaway!

    • Manager Responded on 11/6/2015

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Family Vacation and get together

    Stayed 3 days ending in October, 2015

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    a guest from Caneyville, KY recommends this vacation rental

    We had a great time. Beautiful cabin, well stocked kitchen dishes and utensils etc. Good location and the cabin was clean. We enjoyed the Lumberjack Feud , The Island, Old Mill, Apple Barn and shopping. Rockers on the front deck would be nice with the swing. Would stay here again, this was our second stay in this cabin.

    • Manager Responded on 10/16/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Beautiful cabin..

    Stayed 4 days ending in August, 2015

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    a guest from Washington, MI recommends this vacation rental

    This cabin is in a beautiful peaceful and serene. We felt like like we were in our own little world. This cabin has everything you would need for a perfect vacation. Highly recommend.

    • Manager Responded on 9/3/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Very nice rental

    Stayed 4 days ending in August, 2015

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    Teresa V from Concord, NC recommends this vacation rental

    The house was very nice and our family enjoyed staying there. However, the landscaping definitely needed some work. The paths down to the pond were dangerous and the fountains were all green pools of sludge and a breeding ground for mosquitos.

    • Manager Responded on 8/17/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us over the landscaping. We will definitely make the owner aware that the landscaping needs to be addressed. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • Awesome property for large family vacation

    Stayed 8 days ending in June, 2015

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    Steven B from Dyersburg, TN recommends this vacation rental

    The unit was great. Plenty of space for 14 of us! Cabin was very clean and the kitchen was well stocked. Only issue we ran into in kitchen was lack of storage bowls. We were able to use the coupons provided with ease. Beds were very comfortable. We had never stayed in a log home before and did not realize there is no sound insulation. Therefore there is not a lot of privacy. The only negative about the property is the grounds upkeep. Definitely needs some TLC. Loved the little water features on each side of entrance. With 14 people, of course, we created a lot of trash and we called to have picked up, that didn't happen. We were able to use the separate garage to store until we checked out. We had a great time and would definitely recommend this home!

    • Manager Responded on 7/1/2015

      We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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  • Beautiful But Not Worth The Price

    Stayed 6 days ending in May, 2015

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    a guest from East Liverpool, OH recommends this vacation rental

    I loved the cabin, and the woodwork was amazing!
    I, however, did not think it was worth the money. The landscaping needed a lot of love and attention. The steps down to the pond were wobbly so I wouldn't advice younger children walking down them. There is a waterfall outback nlacross from the pond that had two beautiful bear seats but the waterfall didn't work and it was green and nasty.
    The two in the front of the cabin also did not work.
    I didn't like how there were no lights by the steps out front. There were only about 3 steps but it was very hard the childre when it was dark out.
    We enjoyed the big couch in the theater room along with the games.
    The outside wooden table and chairs on the side of the cabin also weren't cleaned properly.
    The resort the cabin was at wasn't very good. The pool was tiny and the play area with the swing was tiny. For a resort that has many lodge cabins, they didn't have enough room at the resort to fit everyone.

    • Manager Responded on 6/4/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. As you may or may not know all of our cabins are privately owned and we have several throughout Pigeon Forge and Gatlinburg. With each of the cabins being privately owned it can be a unique experience in each of them. We have addressed with the owner of the cabin your concerns for the landscaping so he may address it. We especially appreciate the fact that in spite of shortcomings you are still willing to visit and recommend us to others. Thank you so much for that vote of confidence. We do strive to provide all our guests with a great vacation experience. We hope to see you again soon!

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  • Spectular Get Away

    Stayed 4 days ending in April, 2015

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    John G from Havre De Grace, MD recommends this vacation rental

    Outstanding. We will be returning next year.

    • Manager Responded on 4/21/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Most wonderful vacation ever!

    Stayed 7 days ending in March, 2015

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    Amy S from Akron, OH recommends this vacation rental

    We had a wonderful week long vacation. We enjoyed sitting on the deck looking at the beautiful view. Loved the decor and spaciousness! Thank you for one of the most relaxing weeks of my life!

    • Manager Responded on 3/30/2015

      Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. We look forward to seeing you again real soon.

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  • family time

    Stayed 2 days ending in January, 2015

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    Wayne B from Versailles, KY recommends this vacation rental

    The greatest !!!!!!!!!!

    • Manager Responded on 1/18/2015

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Black Bear Hideaway

    Stayed 2 days ending in December, 2014

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    a guest from Brandon, MS recommends this vacation rental

    Awesome Experience!!

    • Manager Responded on 1/11/2015

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Vacation with friends

    Stayed 4 days ending in November, 2014

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    a guest from Bowling Green, KY recommends this vacation rental

    This was a very nice cabin. It was spacious and worked well for the 11 people we had.

    • Manager Responded on 12/5/2014

      We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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  • Beautiful and SpaciousCabin

    Stayed 3 days ending in September, 2014

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    David C from Kingsport, TN recommends this vacation rental

    We met our daughters and their families at "Black Bear Hideaway" for Labor Day weekend and had a wonderful time. The decor is beautiful and the kitchen is very well equipped.Of course the traffic on Wears Valley Rd and in Pigeon Forge was terrible, but guess that just shows how popular this vacation spot is.

    • Manager Responded on 9/28/2014

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Aug. 8 - 16 2014

    Stayed 9 days ending in August, 2014

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    JAMES H from Toledo, OH recommends this vacation rental

    We had a great time on this trip. The house was in great shape, everything was in working order, and was in the environment we wanted. The house had a great view off of the front deck, and had decking around the entire main floor. The screened in porch was nice it provided a bug free outdoor sitting area. We did not use the Sauna, but the Hot Tub was great. Eden Crest the rental agency was very helpful in providing check-in information via email and texting, and has a very informative phone application for assistance.

    • Manager Responded on 9/28/2014

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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Eden Crest Vacation Rentals, Inc. 652 Wears Valley Road Pigeon Forge, Tennessee 37863 +1 (800) 406-7404 inquiries@edencrest.net

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