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Great view at hullabaloo
Stayed 5 days ending in
April, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Mike Parnell B from Baldwinsville, NY recommends this vacation rental
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Manager Responded on 4/7/2018
Thank you for taking the time to share your comments with us. These reviews are very important to us as they help know where we may excel and where we may need to improve. We are terribly sorry to hear that you had any issues getting to the cabin in the rain and also with the construction. We have shared your comments with our management team. Again, we apologize and hope to see you again soon.
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Hullabaloo
Stayed 4 days ending in
March, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Marion, OH recommends this vacation rental
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Manager Responded on 3/30/2018
We are happy to hear you enjoyed your stay with us. We have shared your comments with our management team. Typically, we do only supply a starter pack that includes trash bags, toilet paper, paper towels, etc. Anything after the starter pack is to be supplied by the guests. We apologize that you had any noise issues with other cabins in the area, unfortunately we do not manage the resort, just a select few cabins in the resort. In the future, we always recommend to contact the local authorities to report the issue. We look forward to seeing you again soon.
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New Year Eve 2017
Stayed 7 days ending in
January, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Ramon P from Miami, Florida recommends this vacation rental
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Mountain Holiday Getaway
Stayed 3 days ending in
December, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
BRIAN M from Bloomington, IN recommends this vacation rental
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Manager Responded on 1/9/2018
Thank you for sharing your review with us. We are sorry to hear that your cabin choice did not exceed all your expectations. As you may or may not know all our cabins are individually owned. Each owner personally chooses the decor, furniture, and amenities for their cabin. We will however mention these suggestions for upgrades to the owner. We do apologize for any inconvenience during your stay. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !
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Christmas vacation 2017
Stayed 4 days ending in
December, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Marion, VA recommends this vacation rental
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Hullabaloo cabin
Stayed 4 days ending in
December, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Betty B from Lockhart, SC recommends this vacation rental
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A great time at the Smokies
Stayed 7 days ending in
November, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Paudch, ky recommends this vacation rental
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Hullabaloo in the Summer
Stayed 4 days ending in
August, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Dothan, Al recommends this vacation rental
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Enjoyable
Stayed 4 days ending in
August, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Sandra M from Clermont, Fl recommends this vacation rental
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Lovely cabin
Stayed 4 days ending in
July, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Natanya T from Longview, TX recommends this vacation rental
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Manager Responded on 8/17/2017
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We are sorry you experienced any problems, but thrilled to hear that the problems didn't interrupt your vacation. We hope to see you again very soon!
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Hullabaloo experience
Stayed 2 days ending in
July, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
William S from Kokomo, IN does not recommend this vacation rental.
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Manager Responded on 7/18/2017
Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. As you may or may not know we do not own the resort itself, however we will mention your suggestion of a light at entrance. We hope to see you again soon and that your next stay will truly be one to brag about.
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Beautiful views!
Stayed 3 days ending in
July, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Olga Z from Glendale Heights , IL recommends this vacation rental
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Family vacation for my Grand kids
Stayed 7 days ending in
June, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Bill M from Kroen Wetter, WI recommends this vacation rental
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Family celebrating anniversary
Stayed 5 days ending in
June, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Stacey S from Hiwassee, VA recommends this vacation rental
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Hullabaloo
Stayed 3 days ending in
June, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Ashland, Ky recommends this vacation rental
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Manager Responded on 6/15/2017
Thank you for sharing your review with us. We are glad that you did enjoy your stay. As you may or may not know all our cabins are individually owned. Each owner personally chooses the decor, furniture, and amenities for their cabin. We will however mention these suggestions for upgrades to the owner. We do apologize for any inconvenience during your stay regarding any maintenance issues. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon so that your next visit can be one that you can brag about.
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Summerall family vacation
Stayed 3 days ending in
June, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Kevin S from Helena, Al recommends this vacation rental
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R&R with cousins
Stayed 7 days ending in
May, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Joy P from Wilson, NC recommends this vacation rental
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Hullabaloo
Stayed 4 days ending in
May, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Havelock, NC recommends this vacation rental
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Spring 2017
Stayed 2 days ending in
April, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Champmanville, WV recommends this vacation rental
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hullabaloo
Stayed 3 days ending in
April, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Amanda W from Davidson, NC recommends this vacation rental
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Manager Responded on 5/7/2017
We are sorry to hear that you did not enjoy your cabin choice. We have mentioned to the owner the concerns you mentioned in your review. As you may or may not know each of our cabins our privately owned by individuals. Our desire at Eden Crest is to provide all our guest with a wonderful vacation experience. Our vacation planners would be happy to assist you in finding you a cabin more suited to your needs for your next vacation. While our efforts our sincere, we do hope that you accept our sincere apology that your experience did not surpass all your vacation expectations. We hope to see you again soon and that your next vacation will be a truly wonderful Eden Crest experience.
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Wonderful Time
Stayed 2 days ending in
April, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Erwin, TN recommends this vacation rental
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Family Fun Times & Great Views!
Stayed 6 days ending in
April, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Ypsilanti, MI recommends this vacation rental
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Hullabaloo
Stayed 2 days ending in
February, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Greg & Tamatha E from Morristown, Tn recommends this vacation rental
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Crane / Groce Family Christmas
Stayed 3 days ending in
January, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Michael C from Summerville, GA recommends this vacation rental
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Girls shopping trip
Stayed 2 days ending in
November, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Susan A from Dungannon, VA recommends this vacation rental
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The time of my life
Stayed 2 days ending in
October, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Gloria L recommends this vacation rental
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Beautiful scenery
Stayed 5 days ending in
August, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Paula P from Camden, MI recommends this vacation rental
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Great Cabin!
Stayed 6 days ending in
July, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Frank M from Powder Springs, GA recommends this vacation rental
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Great Get-away
Stayed 4 days ending in
April, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Sandra M from Cape Coral, FL recommends this vacation rental
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Surprise party
Stayed 2 days ending in
January, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Wayne T from Cleveland, TN recommends this vacation rental
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Great Rental! Beautiful Views!
Stayed 2 days ending in
January, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Samantha S from Tuscsloosa, Alabama recommends this vacation rental
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Great vacation with family
Stayed 4 days ending in
December, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Kathryn H from Hinesville, GA does not recommend this vacation rental.
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Great mountain retreat!!
Stayed 4 days ending in
November, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Alex W from philadelphia, pa recommends this vacation rental
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October Getaway
Stayed 3 days ending in
October, 2015
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Christy G from Grove City, OH recommends this vacation rental
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Quick getaway
Stayed 2 days ending in
October, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Knoxville, TN recommends this vacation rental
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Manager Responded on 10/29/2015
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. I am sorry to hear that you did not find the cabin cleaned to your satisfaction. Unfortunately, I cannot find any recordings of you calling to share concerns about the cleanliness of the cabin nor do I show any work order requests for cleaners to return. Had you said anything about your concerns during your stay we would have gladly sent the cleaners back to address them. We contract cleaners to clean each cabin and they understand that if the cleaning is not considered satisfactory to a guest they will be expected to return to the cabin to address any issues. Now that you are gone there is no way for us to take issue with the manner in which they cleaned the cabin. In the future we would respectfully request that you let us know so that we can have the opportunity to immediately address it. I am sorry to hear that you did not find the cabin cleaned to your satisfaction. Unfortunately, I cannot find any recordings of you calling to share concerns about the cleanliness of the cabin nor do I show any work order requests for cleaners to return. Had you said anything about your concerns during your stay we would have gladly sent the cleaners back to address them. We contract cleaners to clean each cabin and they understand that if the cleaning is not considered satisfactory to a guest they will be expected to return to the cabin to address any issues. Now that you are gone there is no way for us to take issue with the manner in which they cleaned the cabin. In the future we would respectfully request that you let us know so that we can have the opportunity to immediately address it.
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Good
Stayed 3 days ending in
August, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Maiden, NC recommends this vacation rental
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Very nice vacation home
Stayed 7 days ending in
August, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Stephen P from Naperville, IL recommends this vacation rental
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Excellent Time!
Stayed 3 days ending in
July, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Rose F from OMAHA, NE recommends this vacation rental
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Hullabaloo Mystery 2015
Stayed 4 days ending in
July, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
James & Ann B from Jacksonville, FL recommends this vacation rental
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We had the time of our lives
Stayed 7 days ending in
May, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Misty R from Wewahitchka, FL recommends this vacation rental
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No Mountains in Minnesota
Stayed 3 days ending in
May, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Rosemount, MN recommends this vacation rental
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Spring Break 2015
Stayed 5 days ending in
April, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Kristen E from Middletown, DE recommends this vacation rental
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spring break
Stayed 4 days ending in
March, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Wade B from Ackerman, MS recommends this vacation rental
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Hullabaloo Stay
Stayed 4 days ending in
December, 2014
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Morristown, TN recommends this vacation rental
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Manager Responded on 1/13/2015
Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. We apologize that the drive to the cabin was a little to steep for your 15 passenger van as all of our cabin reside in the Smoky Mountains. Unfortunately, we cannot find any recordings of you calling to share concerns about the cleanliness of the cabin nor do we show any work order requests for cleaners to return. Had you said anything about your concerns during your stay we would have gladly sent the cleaners back to address them. We contract cleaners to clean each cabin and they understand that if the cleaning is not considered satisfactory to a guest they will be expected to return to the cabin to address any issues. Now that you are gone there is no way for us to take issue with the manner in which they cleaned the cabin. In the future we would respectfully request that you let us know so that we can have the opportunity to immediately address it. We especially appreciate the fact that in spite of shortcomings you are still willing to visit and recommend us to others. Thank you so much for that vote of confidence. We do strive to provide all our guests with a great vacation experience. We hope to see you again soon!
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Great Veiw & Cold Water
Stayed 7 days ending in
November, 2014
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Bill H from Carrollton, MS recommends this vacation rental
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Manager Responded on 11/9/2014
I truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. While we are human and none of us are perfect our efforts were sincere and hope that you will accept our sincere apology in the spirit in which it is given. We show when the technician come to check out the issues you have described about the hot water and fireplaces, that they were in working order. The hot water heater is a big hot water heater but like you mentioned, when 12 people all take showers one after another it isn't giving the heater time to warm up more water. The fireplaces worked, they just had to be turned on manually instead of the remote. We do apologize that you had any issues, but are glad we were able to fix them while you were there so that you could enjoy those amenities. We especially appreciate the fact that in spite of shortcomings you are still willing to visit and recommend us to others. Thank you so much for that vote of confidence. We do strive to provide all our guests with a great vacation experience. We hope to see you again soon!
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BEAUTIFUL and RELAXING
Stayed 5 days ending in
October, 2014
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Susan M from LABADIEVILLE, LA recommends this vacation rental
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Manager Responded on 10/23/2014
We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.
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Great visit
Stayed 4 days ending in
October, 2014
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Jamie R from Coxs Creek, KY recommends this vacation rental
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Perfect.
Stayed 2 days ending in
September, 2014
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from WILLIAMSBURG, KY recommends this vacation rental
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Manager Responded on 9/28/2014
We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.