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Cabin exterior.

Picture Perfect

Guest Rating:

Vacation rental cabin / bungalow. Sleeps 23, 7 bedrooms, 7.5 bathrooms. No pets allowed.

Sevierville, TN 37862 United States

If you are planning a getaway you simply must include Picture Perfect in your plans. This cabin is well……Perfect!!! There will be a jaw dropping moment when you walk in and see just how beautiful this cabin really is. A large expansive kitchen with beautiful granite counter tops will entice even the pickiest of chefs. Nothing was spared in the appointments and this kitchen will meet your every need. But there is so much more.

The great room with an expansive view of the Great Smoky Mountains is one of the first impressions you will have. Then there are those 7 bedrooms all equipped with private baths and fireplaces. Comfy mattresses and views from every bedroom will keep you snuggled up and dreaming the sweetest of dreams. For the fun loving who need lots of entertainment this cabin will please with its many games. Arcade gaming system, set-down driving arcade game, pool table, air hockey, need for speed arcade, and a blue-ray player will provide endless hours of fun and entertainment.

If you love a good movie gather the family and friends for your private night at the movies in your very own theater room. The expansive 70” flat screen theater will entertain you with ooh’s and awe’s abounding. But if you need some quiet time for reflection and regrouping then the decks on this cabin will provide you with ample space to get alone and spend time reading or lounging while you simply gaze at the expansive wide open view that is Picture Perfect. Soak up the bubbles in your hot tub while you count the stars overhead. And if by chance the moon is full watch it glisten and dance off the mountains in the distance. Pick up the phone and give us a call to book Picture Perfect and you will be on your way to a Perfect vacation in the Great Smoky Mountains.

Main level:

Kitchen - stainless steel appliances, granite counter tops, large island with cook-top (seats 4), dishwasher, wall oven, microwave, dual function coffee maker that brews a full pot or uses Keurig K cups, crock pot, family size griddle, 19" flat screen TV.
Living Room - Sectional Sofa with queen sleeper, 55" flat screen LED TV, Blu Ray Player,
Dining Room - Large log dining table (seats 14)
Master Bedroom- King Aspen Log Canopy Bed with Bench Seat, 32" flat screen TV, Clock Radio with I pod Dock and Charger, Fireplace. Private Bath with Jacuzzi Tub, Double Vanity, Separate Shower.

Lower level
Theater Room - 70" LED Flat Screen TV, Blu Ray player, 6 reclining theater seats, 2 twin sleeper ottomans, large ottoman with 4 stools.
Bedroom - Queen Bed, Jacuzzi Tub, Fireplace, 29" LED flat screen TV, Clock Radio with I Pod dock and charger, Private Bath with separate shower.
Bedroom - Queen Bed, Jacuzzi Tub, Fireplace, 29" LED flat screen TV, Clock Radio with I Pod dock and charger, Private Bath with separate shower.
Bedroom - Queen Bed, Jacuzzi Tub, Fireplace, 29" LED flat screen TV, Clock Radio with I Pod dock and charger, Private Bath with separate shower.
Bedroom - 2 twin bunks, lowers have their own private LED TV, flat screen on the wall for the two uppers.

Under no circumstances will Fraternities and Sororities be allowed in any unit or cabin.

Rooms and Amenities
Property Type Cabin / Bungalow, 3 story
Unit Code PICTPERF
Beds 3 king beds, 3 queen beds, 2 twin beds, 2 sleeper sofas, 2 bunk beds
Bathrooms 7.5 bathrooms
Rooms Sleeps 23
Pets No pets allowed.
Kitchen Full Kitchen, Coffee Maker, Microwave, Toaster, Cookware, Stainless Steel Appliances, Granite Countertops, French Door Refrigerator , Crock Pot, Electric Griddle, Island with Cook-top
Pool Type Resort Pool - Outdoor Seasonal
Indoor Living Space Ironing Board, Jacuzzi Tub, Linens, Washer & Dryer, Central Air, 8 fireplaces, 14 LED Flatscreen TVs, Ipod docks in every bedroom, Lower Bunk Beds have private TVs, Dining seats for 14, 7 bar stools
Media Theater Room, 70" Flat Screen TV
Outdoor Deck, BBQ Grill, Hot Tub, Seating for 18
Entertainment Pool Table, Muti-game Arcade, Blu-ray Player, Air Hockey, Sit-down driving arcade game, Need for Speed Arcade
Convenience Nearby Medical Services, Nearby Grocery, Outlet Shopping, Movie Theatres, Golf Course
Business Nearby ATM, Nearby Bank
Internet/Communications Free Access, WiFi
Layout 3 King Suites, 3 Queen Suites, 6 Private Baths, 2 Sets of twin Bunkbeds, 2 twin sleeper ottomans
Decorate for Christmas Yes
Average Manager Rating (Based on 5228 reviews)

Overall satisfaction

Services from rental manager
Average Vacation Rental Rating (Based on 38 reviews)

Overall satisfaction

Cleanliness

Location

Property condition
100 % of our reviewers would recommend this vacation rental.

Vacation Rental Reviews

  • Picture Perfect upgrade

    Stayed 4 days ending in August, 2017

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    Jennifer B from Norton Shores, MI recommends this vacation rental

    We were upgraded to a larger cabin after our initial rental was having some AC issues. The upgrade was not asked for, Eden Crest offered it. Great customer service and will definitely use Eden Crest in the future!

    • Manager Responded on 8/16/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • Picture Perfect - Family of 16

    Stayed 5 days ending in August, 2017

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    a guest from Livonia, MI recommends this vacation rental

    This was a very nice place to get the whole family together. The game room was a hit with the young ones, who also enjoyed their bunk room. More "group seating" in the great room might have improved things, and it was disappointing that the chairs in the theater room were not functioning. Despite the heat, the air-conditioning kept up very well, especially making for pleasant sleeping. The beds were comfortable and the bathrooms were nicely sized. The family enjoyed the hot tub, as well as the in-room jacuzzi tubs. The kitchen was well equipped, and we appreciated the big table where we could all eat together. The view was phenomenal!

    • Manager Responded on 8/9/2017

      So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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  • Picture Perfect review from Iowans

    Stayed 6 days ending in July, 2017

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    a guest from Eldridge, IA recommends this vacation rental

    This house was wonderful! Our three families loved our stay. The game room was a HUGE hit as was the movie room. The pool and hot tub were a lot of fun, too!
    Improvements could be more towels, toilet paper and paper towels. The one roll of paper towels supplied was gone in two days!
    The only negative is that our garbage bins were full by our 4th day and we had to call three days in a row to get them emptied. We had to keep bags of garbage in the house, which was not awesome.
    Other than that, it was a great house!!

    • Manager Responded on 8/1/2017

      Thank you for sharing your review with us. We are glad that you did enjoy your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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  • Beautiful cabin

    Stayed 4 days ending in July, 2017

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    Rita M from Flatwoods, Kentucky recommends this vacation rental

    The "Picture Perfect" cabin was lovely. Large and spacious with lots of room in the dining area for our crowd. The views from the back decks were beautiful. The cabin was very clean. The area was crowded but not really unexpected.

    • Manager Responded on 7/4/2017

      So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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  • We had an excel ant experiance

    Stayed 5 days ending in June, 2017

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    Ron L from St. Charles, IL recommends this vacation rental

    The cabin was as described, that staff was very helpful.

    • Manager Responded on 6/30/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • Perfect Mountain Getaway!!

    Stayed 3 days ending in June, 2017

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    Ashok B from Kernersville, NC recommends this vacation rental

    Everything looks great except the WIFI connection which is very week and couldn't get anything done.

    • Manager Responded on 6/20/2017

      So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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  • We enjoyed our stay at Picture Perfect!

    Stayed 4 days ending in June, 2017

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    a guest from Owenboro, KY recommends this vacation rental

    We had a family gathering at Picture Perfect. The house was great! We loved that each bedroom had its own private bath. The kitchen was well stocked and we did quite a bit of cooking. The only thing we wished for was a larger gathering space on the main floor. There was not enough room for all of us to sit together and talk. The only other issue was that the recliners in the movie room were not working. We understood but sure would have liked to recline and watch movies.

    • Manager Responded on 6/20/2017

      Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !

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  • Teacher Reunion

    Stayed 2 days ending in June, 2017

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    a guest from Gainesville, GA recommends this vacation rental

    We were thrilled with the accommodations at Picture Perfect. Every room was tastefully decorated and exceptionallly clean. The view was breathtaking! We had the most gorgeous weather and spent a lot of time on the deck. Eden Crest Staff were so polite and answered all of our questions about the rental beforehand. We all want to come back to Picture Perfect again! The location was perfect...far enough out of the commercial district, but yet close to grocery stores, shopping, amusements and church.

    • Manager Responded on 6/17/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • Fabulous place!

    Stayed 3 days ending in April, 2017

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    Paul G from Villa Hills, KY recommends this vacation rental

    The cabin was amazing. Rental company was great. Everything was in great condition. Very clean. The view was fabulous. Beds were very comfortable the game room was great. Kitchen was well equipped and great. The only thing that was a little less than we hoped is the cabin sits in a community of cabins so the neighbor was pretty close. Google earth the location to see it best. Fortunately the people next to us were quiet, but you never know who might be next to you. We like quiet. Fortunately it was very quiet and we had a great time. We would come back again.

    • Manager Responded on 4/29/2017

      Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon! Your feedback is vital to our future success as we learn so much from our guests. We do have cabins that are more secluded and our vacation planners will happily assist you find one that is in a location more to your liking when planning your next stay. We hope to have you and your family back soon.

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  • The Best Mountain Getaway

    Stayed 3 days ending in March, 2017

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    Darlene M from Greenville, SC recommends this vacation rental

    This Cabin literally had everything we needed. All we had to do was move in and enjoy our stay. I recommend this Cabin and would stay in it again.

    • Manager Responded on 4/5/2017

      Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!

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  • Had a great time

    Stayed 2 days ending in February, 2017

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    Adam Miller / Rossville C from Chattanooga, TN recommends this vacation rental

    We enjoyed our trip very much.

    • Manager Responded on 4/29/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • Picture Perfect

    Stayed 3 days ending in October, 2016

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    Kiristin M from Cincinnati, OH recommends this vacation rental

    We had a large group of 20, and this Chalet was perfect. Love the bunk house for the kids. Lots of deck space and great open kitchen area. We would definitely rent again in the future.

    • Manager Responded on 12/1/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Great Mountain Getaway

    Stayed 3 days ending in August, 2016

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    a guest from Nashville, TN recommends this vacation rental

    Outstanding! Everything we wished for and more.

    • Manager Responded on 9/14/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Family reunion

    Stayed 3 days ending in July, 2016

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    Valerie C from Southaven, MS recommends this vacation rental

    Loved this cabin. The view is great, check in and out was a breeze. It had plenty of room for 20 people. The game room kept the kids busy. The location was perfect, would book it again.

    • Manager Responded on 8/17/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • pretty good

    Stayed 7 days ending in July, 2016

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    a guest from Republic, MO recommends this vacation rental

    was led to believe there was a pool on the resort and there was not....cabin was nice as a whole other than quite a few wasps

    • Manager Responded on 8/9/2016

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We are so sorry to hear you had a hard time finding the pool, it is located near the Chapel and resort clubhouse. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Awesome place!

    Stayed 5 days ending in July, 2016

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    a guest from Columbia, SC recommends this vacation rental

    Our family had a great time in this very lovely Cabin.

    • Manager Responded on 7/21/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • A GREAT PROPERTY WITH GREAT VIEWS

    Stayed 4 days ending in June, 2016

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    Scott M recommends this vacation rental

    This property was just enough out of the way but close enough to the strip in Pigeon Forge and gave many choices of what to do each day....or to do nothing at all!

    • Manager Responded on 8/17/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Great Family Cabin!!!

    Stayed 3 days ending in May, 2016

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    a guest from Edwards, CA recommends this vacation rental

    We had a family group of 29 meet in Pigeon Forge to celebrate our father's retirement. Picture Perfect was a wonderful cabin!!! All 6 couples had their own rooms with jetted tubs, fireplaces, and private bathrooms. The main floor king bedroom was huge! It was a perfect fit for our grandparents so they didn't need to climb stairs. There was also a bunk bed room where the kids took turns sleeping and the rest of the children slept on sleeper sofas or reclining chairs and they were completely fine "camping out." The kitchen was large with two coffepots(one being a Keurig) which was a nice option. There were plenty of plates, silverware and
    Cookware. They could use more bowls for cereal and a broom and vacuum that were accessible would be helpful. The view was beautiful from the back decks! And the gamneroom was a life saver with so many kids. We even had the main floor a/c unit break and maintenance came out to fix it in a timely manner. Overall the cabin was a great meeting place for our large group and we would recommend it to others.

    • Manager Responded on 6/19/2016

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Great time!

    Stayed 2 days ending in May, 2016

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    Joseph R from Fort Thomas, Kentucky recommends this vacation rental

    Wonderful place to stay for our family vacation. Very clean and beautiful views! Staff even got my mother a cake for her 80th birthday. Highly recommended!

    • Manager Responded on 6/14/2017

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Another Unforgettable Getaway

    Stayed 3 days ending in April, 2016

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    a guest from Duluth, Georgia recommends this vacation rental

    We stayed in a smaller cabin than normal, but everything worked out. We had a great time once again. Can't wait to go back!

    • Manager Responded on 4/18/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Perfect Weekend Get-a-way

    Stayed 2 days ending in February, 2016

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    a guest from Ooltewah, TN recommends this vacation rental

    What a nice surprise! It looks small from the outside but it's not! A group of 6-7 couples got together for the weekend. It was the perfect cabin set-up for us. Each level has a beautiful view and there are plenty of outdoor chairs to sit and soak it in. The amenities were lovely! Very clean. Each room has it's own en-suite except for the bunk bed room, but there is a full bath two steps from the doorway so it felt it had it's own as well. The game room was impressive and the theater space was spacious enough for everyone to gather (some had to sit on the floor but it was fine). Each level has high ceilings, which adds to the spacious feeling. Also, we were grateful to all fit at the dining room table. The kitchen was impressively organized and well stocked with everything needed to comfortably cook meals.

    The only hiccup we experienced was walking in and not having the alarm code! However, David was quick to answer and assist us. Once we had turned it off, we heard two other cabin alarms going off as well. So we weren't the only ones disturbing the neighbors.

    I'd recommend this cabin to anyone looking for a comfortable stay. It's also really close to Pigeon Forge. We were only 10-15min away from lots of restaurants/activities.

    • Manager Responded on 3/1/2016

      So sorry about the alarm. Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Pitcher Perfect Stay.

    Stayed 3 days ending in February, 2016

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    Cedric H from Moorhead, MN recommends this vacation rental

    Rest & Relaxation in TN

    • Manager Responded on 2/25/2016

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. If you had any issues with the cleanliness of the cabin we would have gladly sent the cleaners back had you let us know. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Picture perfect

    Stayed 3 days ending in November, 2015

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    David A from Birmingham, AL recommends this vacation rental

    The property was great and worked out perfectly for our group needs. The kids, and some of the adults, loved the arcade games and pool table. The view was picture perfect!

    • Manager Responded on 11/30/2015

      David, Our team is thrilled to hear that you enjoyed your stay with us. Picture Perfect is indeed an amazing cabin, with excellent views. We look forward to seeing you again very soon.

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  • Delightful Views

    Stayed 3 days ending in November, 2015

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    a guest from Memphis, TN recommends this vacation rental

    My overall experience was great. Picture Perfect was just what it was. The views were great. Even though it was extremely foggy in the mornings it was still beautiful. The cabin was nice. I could have been cleaned alittle better but despite that we enjoyed our stay. Guest services was also great. This was my first time using this company and I think I called about 5 times with questions and each time I got David. He was very patient and professional on each call. I really appreciated that. Customer service is very big with me and he was absolutely fabulous. Thanks again Eden Crest for another wonderful vacation to the mountains.

    • Manager Responded on 11/11/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • GORGEOUS VIEWS

    Stayed 5 days ending in October, 2015

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    a guest from Ontario, CAN recommends this vacation rental

    PROS - beautiful views, great location, ample parking, booking & check in process easy CONS- floors dirty, hot tub dirty, if we didn't call office on arrival day.....we weren't texted the code until 5:00 pm, the living space & most bedrooms are super small, could have been made into a 5 bedroom cabin

    • Manager Responded on 10/16/2015

      Ronda, Thank you so very much for your kind feedback. Our staff is extremely pleased to hear that you had an enjoyable experience with us. We sincerely hope that we will be able to assist you in planning your next vacation to the mountains.

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  • Beautiful Relaxing Picture Perfect

    Stayed 4 days ending in September, 2015

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    a guest from JONESBORO, GA recommends this vacation rental

    My vacation rental experience was great. The cabin décor was very well thought out. It was a beautiful cabin. There were 7 people so we had plenty of space. The view from the living room was absolutely gorgeous. We were there for 4 nights and could have stayed longer. It was so relaxing. I would definitely rent this cabin again and again. I highly recommend this cabin.

    • Manager Responded on 10/2/2015

      Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!

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  • Picture perfect

    Stayed 3 days ending in September, 2015

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    Ashley F from Ellenwood, GA recommends this vacation rental

    We had a great time with the exception if the kitchen sink leaking on the floor an into the bedroom downstairs

    • Manager Responded on 9/30/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us over the kitchen sink leak. We are very sorry to hear that you had any issues. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • nice cabin and good location

    Stayed 4 days ending in August, 2015

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    a guest from Kentwood, MI recommends this vacation rental

    Great location. Nice lay out of the cabin. Good room size on main and upper floors.

    The queen rooms on the lower level work well for the additional guest.

    Only compliant is on the first night there was a very heavy rain storm and water was pooring into the master bed room and into the kitchen table.

    The maintenance people were a little slow in responding and all the did was place empty trash cans under the area where the water was entering.

    Picture Perfect is a beautiful cabin and I would recommend this cabin to friends and family.

    • Manager Responded on 9/22/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. . We are very sorry to hear that you had any issues with the heavy rain. Unfortunately it is not uncommon to have that issue with log cabins. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • Family celebration

    Stayed 2 days ending in June, 2015

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    Laura T from Millwood, KY recommends this vacation rental

    overall ok.dishes were dirty and trash was full when we got there.we were told someone would get it the next morning but never did.

    • Manager Responded on 6/30/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us over the dishes and trash. We are very sorry to hear that you had any issues. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • Nice cabin

    Stayed 3 days ending in May, 2015

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    Vishal P from Augusta, GA recommends this vacation rental

    This is a perfect vacation rental. This cabin can accomodate large groups. We have nothing negative to say about this cabin

    • Manager Responded on 5/14/2015

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Overall ok

    Stayed 3 days ending in April, 2015

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    Overall satisfaction:

    a guest from Covington, KY recommends this vacation rental

    We had 23 people total from Tennessee, Ohio, Kentucky and North Carolina meet for our anniversary and birthday celebration...the cabin is simply beautiful. It stormed really bad on Sunday night and we had leaks throughout the cabin and the doors blew open 3 times which woke a few of us in a fright.
    Just wanted to let you know about the leaks.

    • Manager Responded on 4/23/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the leaks you experienced while staying with the heavy rain. During heavy rain this is actually not uncommon with log homes because the logs swell and reduce with temperature changes. We are very sorry to hear that you had any issues. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • Great Stay

    Stayed 2 days ending in March, 2015

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    Overall satisfaction:

    Malinda G from Dunlap, TN recommends this vacation rental

    Our stay at Picture Perfect was pretty awesome. We had 12 teenagers in the house and they stayed entertained between the game room and the jacuzzi tubs, and they stayed clean, so I was happy with that! The master bedroom on the main floor is where I stayed and the bed was amazing, very comfortable. The kitchen was great and very well stocked, the only thing I would suggest is at least one baking sheet and baking pans. I happen to bring foil baking pans and it worked out but if not I would have been in a pinch without the right pans. I think I speak for all 18 people on our trip that overall we all loved the cabin and we made some great memories there.

    • Manager Responded on 3/19/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • An amazing getaway with an wonderful rental company

    Stayed 3 days ending in March, 2015

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    Regina T from Marietta, GA recommends this vacation rental

    I absolutely loved my stay at Eden Crest cabins. This is my second time renting with them and I can say that I have not been disappointed. The cabins are just as breathtaking as the pictures advertise and include all the amenities and comforts you'll need during your stay in the mountains. They have a great location that isn't too steep up a mountain and the craftsmanship of these homes are spectacular. My guests and I thoroughly enjoy the game equipment that comes with these rentals, you won't ever have to leave your rental with all the entertainment you'll have indoors. Our view was amazing and the lot was still very private with enough space between neighbors. You can tell that all of their guests enjoy themselves and you can meet others in this resort to socialize with as well. Furthermore, our cabin was clean and bedding was super comfortable, bathrooms were spotless and the whole cabin was impeccably decorated. My career is in home building and design industry and I can say that Eden Crest surpasses any other cabin I've rented with when it came to quality, design, and craftsmanship. My only not so positive points was that we did not have our own internet network connected and no one came out to fix it and it would be nice if the bathrooms included either little bar hand soaps as we did not anticipate each bedroom having to buy their own. Otherwise this cabin was literally "Picture Perfect". I will continue to rent with Eden Crest and recommend to others to rent with them you will be glad you did.

    • Manager Responded on 4/6/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us over the interenet. We are very sorry to hear that you had any issues. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • MLK Couples trip

    Stayed 3 days ending in January, 2015

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    Mary P from FORT WAYNE, IN recommends this vacation rental

    It was AWESOME!!! Picture Perfect was just that...perfect. We had 7 couples who did not have to share a restroom or see each other everyday. The beds are so comfortable. At times, I got lost in my room and forgot that I actually was in the home with 13 other people. It would be a great cabin for a big group or multiple families. The only complaint I have is that the shower head is high up in the shower, and the water did not stay hot for 14 people, so I know it would not stay for 22 people. However, with that being said I would stay there again in an heartbeat.

    • Manager Responded on 1/22/2015

      Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We have let the owner of the cabin know of your concerns of the hot water so that he may consider a larger hot water heater for the size of the cabin. Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. We look forward to seeing you again real soon.

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  • Picture Perfect

    Stayed 3 days ending in November, 2014

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    Janice T from Murfreesboro, TN recommends this vacation rental

    The Cabin was beautiful, and very spacious. The game room was awesome kept a lot of our group entertained. The view in the back was exceptional. The main level and upstairs was great no complaints here. The Cabin was decorated beautifully and we all fell in love with the kitchen. The Cabins downstairs has 4 bedrooms 3 with heat the bunk beds room no heat. 4 bathrooms no heat in any of them very cold. Theater room no heat avg temp was around 50 could not watch any movies that we had rented. We tried for 2 days to get maintenance to get us some heat a guy came on Saturday said there wasn't any heaters down there in the theater room and said he would tell the office, Maybe we should have asked for heaters. 2 guests in the bunk bed room had to sleep on the couches upstairs so the other 2 could have the comforters as no heat existed in there. Other than the heat situation the place was great.

    • Manager Responded on 12/31/2014

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize that the thermostat was not set correctly before your arrival. After you had called to mention the heat situation, we immediately sent a technician out to rest the thermostat. We especially appreciate the fact that in spite of shortcomings you are still willing to visit and recommend us to others. Thank you so much for that vote of confidence. We do strive to provide all our guests with a great vacation experience. We hope to see you again soon!

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  • Picture Perfect

    Stayed 3 days ending in September, 2014

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    Gail E from Climax, NC recommends this vacation rental

    We had 6 couples enjoy the 3-night stay. Loved the décor! There were only a few problems, but we managed--no thermostat on the bottom floor (too cold), the upper floor air conditioning could not keep up (hot up there), for that size house, there was not enough seating for the theatre room (only 6 chairs), and the kitchen needed more lighting. Otherwise, it was truly "Picture Perfect"!! The view was wonderful and the bedrooms very comfortable (loved the fireplaces & Jacuzzi tubs in all the rooms!!). Everyone also loved the size of the kitchen--wonderful for 6 ladies to work in. Had a wonderful time, and we hope to stay again next year!! Thank you for sharing the home with us!

    • Manager Responded on 10/9/2014

      We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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  • My review

    Stayed 3 days ending in September, 2014

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    Stephanie W from Powell, TN recommends this vacation rental

    The cabin is beautiful! Fabulous views and perfect for what we wanted. The freezer door would not open, the wifi is spotty and one morning we were there several end showed up to do work on the cabin. It was loud and a little scary since we had no idea they were coming. Overall, the cabin was great just those few things we didn't like.

    • Manager Responded on 10/9/2014

      We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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  • Picture perfect sept 2014

    Stayed 3 days ending in September, 2014

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    Shena M from Matteson, IL recommends this vacation rental

    It was a birthday celebration with 12 family members 10 who had never been to the smokies. The cabin was very nice. We had a few problems with the freezer door that wouldn't open( turns out the track was iced over) and a bedroom door that wouldn't close. We had to call several times(3-4) before someone finally came to fix them. Lastly the cabin had lots of little fruit flies or gnats which was very annoying. All in all we had a good time and will go back again one day. This was my second stay at Black bear ridge and the first time was perfect, so I look forward to experiences similar to that in the future.

    • Manager Responded on 10/16/2014

      We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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35.779903,-83.601018

Eden Crest Vacation Rentals, Inc. 652 Wears Valley Road Pigeon Forge, Tennessee 37863 +1 (800) 406-7404 inquiries@edencrest.net

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