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Mountain Shadow Lodge

Guest Rating:

Vacation rental cabin / bungalow. Sleeps 22, 6 bedrooms, 6 bathrooms. Dogs allowed.

Sevierville, TN 37876 United States

Spectacular mountain cabin located minutes from the Great Smokey Mountains National Park. Nestled on a mountain side, the views from 3 spacious decks are spectacular. Enjoy the mountain scenery from one of our many rockers, a deck swing or private bubbling hot tub located on a deck all of its own.

Tastefully decorated with local flavor, this cabin is sure to delight. With six mountain themed bedrooms, each with a master jacuzzi bathroom, there is plenty of room to spread out and enjoy the perfect get away. The main level offers a spacious living area as well as a large kitchen which has been built for “one too many cooks”. Serve home cooked meals in the separate dining area or just gather for some great conversation.

Head down to the lower living areas where you will find a wet bar with a refrigerator and microwave as well as 2 of the 6 bedrooms. Here you can take in a movie or watch your favorite TV program on the large screen TV or just relax while listening to the stereo/CD player while shooting a game of pool or playing foosball. Off the main level, a large open staircase takes you to the loft which is a great place to escape for some quiet time. Up here you will find 2 more of the 6 private suites. Come stay in this mountain home for an experience you’ll never forget!

Honeysuckle Meadows pool and deli are available. They offer fishing, seasonal outdoor pool, pavilion for cooking out, and a deli. Open May- October. The fishing pond is catch and release. Pole rentals are only $5 and bait as well is available. You will enjoy a picturesque view from a comfortable lounge chair, swimming from 10am – 9pm daily in the large, sparkling clean pool, and some fabulous food selections from the deli and grill. Bathrooms, tables, and a kiddie pool are also available for enjoyment. Located less than 3 miles away from your cabin. Entry to the pool, pond, and pavilion are free for members.

Under no circumstances will Fraternities and Sororities be allowed in any unit or cabin.

Rooms and Amenities
Property Type Cabin / Bungalow, 3 story
Unit Code MTNSHADW
Beds 4 king beds, 4 queen beds, 3 sleeper sofas
Bathrooms 6 bathrooms
Rooms Sleeps 22, 1 loft
Pets Dogs allowed.
Kitchen Full Kitchen, Wet Bar, Refrigerator, Coffee Maker, Microwave, Toaster, Cookware
Pool Type Resort Pool - Outdoor Seasonal
Indoor Living Space Fireplace, Ironing Board, Jacuzzi Tub, Linens, Washer & Dryer, Central Air
Outdoor Deck, BBQ Grill, Gas Grill, Hot Tub, Country Porch Rockers
Entertainment Cable TV, DVD Player, Pool Table, Muti-game Arcade, Foosball, Game Table
Standard Amenities Internet
Geographic Private
Convenience Nearby Medical Services, Nearby Grocery, Outlet Shopping, Movie Theatres, Golf Course
Business Nearby ATM, Nearby Bank
Internet/Communications Free Access
Layout Main Level - 2 king bedrooms, Upper Level - 2 Queen Bedrooms , Upper Level - 2 King Bedrooms, Game Room - Queen Sleeper Sofas
Resort Amenities Fishing Pond
Decorate for Christmas Yes
Average Manager Rating (Based on 5228 reviews)

Overall satisfaction

Services from rental manager
Average Vacation Rental Rating (Based on 47 reviews)

Overall satisfaction

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Location

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100 % of our reviewers would recommend this vacation rental.

Vacation Rental Reviews

  • Smoky mountain getaway

    Stayed 4 days ending in January, 2018

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    Michelle Z from Dover, FL recommends this vacation rental

    Great place for a large family getaway. We loved the privacy... not like the overcrowded cabin resorts. The location was perfect for what we were looking for... about 30 minutes from the hustle and bustle of the tourist areas. The cabin amenities were good. I would have liked there to be more toiletries and maybe some board games. Overall I would highly recommend!!

    • Manager Responded on 1/9/2018

      Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon

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  • Great place

    Stayed 3 days ending in December, 2017

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    a guest from Anderson, SC recommends this vacation rental

    Wonderful

    • Manager Responded on 12/29/2017

      Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.

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  • Second Christmas in the Smokies

    Stayed 3 days ending in December, 2017

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    Barbara H from Elktlen, VI recommends this vacation rental

    We were so pleasantly surprised with this house! When our son arrived, before us, his text was "this place is amazing!" He was right! For our large family, 5 children with families, it worked perfectly. Each little family had a place to retreat, rest, etc. along with my husband and I. The place was well cleaned and maintained. It is tastefully decorated, not overwhelming. The heat was not working properly when the first person arrived. By the time, we got there, someone was already in the house and had it working in moments! The kitchen was pretty well stocked for a large gathering. The only suggestions I would make are: oven did not heat properly, took forever to cook things. Most rentals have horrible knives...this was not an exception. (one of these days, I'll remember to take my own). A large, deeper skillet would be great for the size of the house...feeding lots of folks!
    This says it all, "MOM, If we are gonna do this again, BOOK THIS CABIN FOR NEXT YEAR"!

    • Manager Responded on 12/29/2017

      So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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  • Family getaway

    Stayed 2 days ending in November, 2017

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    Judy E from Taylor Mill, KY recommends this vacation rental

    There were 14 of us that stayed in this cabin. It is truly beautiful, very spacious. The beds were comfortable (which is rare). We enjoyed ourselves and will definitely rent again. Thank you for allowing us stay in your rental home.

    • Manager Responded on 11/17/2017

      Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.

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  • Fabulous rental experience

    Stayed 3 days ending in August, 2017

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    David E from Rochester, MI recommends this vacation rental

    Our family of 7 thoroughly enjoyed this cabin. We were a little nervous at first, since this was her first rental of this type. So glad we got it! The cabin was very clean, had a few very minor maintenance issues, no biggie. I would say the pictures and website appropriately reflect this cabin rental. Perfect location, close to many activities.

    • Manager Responded on 8/25/2017

      We are thrilled to hear that you enjoyed your vacation with us in the Smoky Mountains. We hope to see you again soon!

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  • Happy Happy Happy

    Stayed 2 days ending in August, 2017

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    Patricia h from athens, tn recommends this vacation rental

    Our vacation rental could not have been more perfect. The Mountain Shadow Lodge was more than expected. It was very clean with a large amount of linens. The kitchen was well stocked with anything necessary to cook for a large group. The layout of the lodge is great for a mixed age group. The decks, rocking chairs, swing, hot tub and gas grill were all used and enjoyed. The roads were in excellent condition and the lodge was very easy to find. There was very little traffic on the street of the lodge and it was just secluded enough to not to be able to see the neighbor cabins but still feel safe. We will certainly rent this lodge again. The staff at the Eden Crest office was very friendly and helpful.

    • Manager Responded on 8/9/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • Family Reunion

    Stayed 4 days ending in June, 2017

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    Richard D from Ash Grove, MO recommends this vacation rental

    Great place. Very spacious and quality throughout. We didn't have any problems with any aspect of the property.

    • Manager Responded on 6/24/2017

      So glad to hear you enjoyed your stay! Thank you so much for all the positive feedback. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Mountain retreat

    Stayed 4 days ending in June, 2017

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    a guest from Summerdale, AL recommends this vacation rental

    Simply the best. The property was great. It fit our needs perfectly. As usual, Eden crest did a great job. Parking was a little tight for 5 vehicles. The grill didn't work, but we tested it before we needed it. Eden Crest fixed it promptly.

    • Manager Responded on 6/15/2017

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Beautiful Fun Vacation Home!

    Stayed 4 days ending in May, 2017

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    a guest from Perrie, NY recommends this vacation rental

    This house and the view wad so beautiful! Fun for all with the pool table and hot tub!

    • Manager Responded on 6/3/2017

      So glad you enjoyed your stay ! Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • 40th Birthday!

    Stayed 3 days ending in April, 2017

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    Sarah L from Flowery Branch, GA recommends this vacation rental

    We rented the cabin for my 40th birthday weekend! Friends and family from a few states. Had a blast! The cabin is great. Even better than the pictures. It really needs a second full size refrigerator for this size cabin. WE had to keep food in coolers and constantly check ice. The hot tub wasn't hot and we could not read the display but someone pushed a button and it heated right up! Zero issues with this house. Very clean and comfortable. I would rent it again any day. So much room for everyone. The directions given by Eden are not exactly accurate. At the end where it says cabin on the right...really you need to turn right and it is the second cabin on the right.

    • Manager Responded on 4/29/2017

      So glad you enjoyed the special occasion with Eden Crest.Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service.

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  • Loved Our Stay.

    Stayed 3 days ending in April, 2017

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    a guest from Catlettsburg, KY recommends this vacation rental

    We absolutely loved our cabin and would definitely get a vacation rental from this company again. It was fully furnished down to minor things that most places overlook. The decor was beautiful and it was super spacious. Definitely a great home away from home experience!

    • Manager Responded on 4/29/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • Women of Joy ladies!

    Stayed 2 days ending in March, 2017

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    Jacque G from Morganton, North Carolina recommends this vacation rental

    Great cabin. We will rent again! Plenty of room, well kept and perfect for out group. The kitchen needs a can opener. The bottom level is very cold and there is not a thermostat, but plenty of blankets. Some light bulbs were out, but the maintenance crew was on it quickly. Great stay. Highly recommend! Could never figure out the DVD. Needs instructions. No remote for the Sony Player.

    • Manager Responded on 4/29/2017

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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  • January weekend

    Stayed 3 days ending in January, 2017

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    Jennifer H from Prattville, AL recommends this vacation rental

    I stayed with 8 others and 2 pups. We had a great time. Cabin was clean and kitchen stocked with what you need to cook. We cooked/grilled every meal. When running low on propane, maintenance was there in 10 minutes with a new tank. Close to Pigeon Forge and Gatlinburg. We visited both. The 2 coffee pots were appreciated! Check in and out procedures were a cinch on the mobile app.

    • Manager Responded on 2/22/2017

      Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!

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  • Family Getaway

    Stayed 3 days ending in November, 2016

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    a guest from Goshen, KY recommends this vacation rental

    Loved the layout of the house though parking for the 5 cars was tight - glad the final couple did not make it. Great view and game room setup. Can get a little noisy with the valley echo when neighbors have party outside. Will definitely consider again for our next family Thanksgiving get together. Best we have had for the 3 years we have been going there.

    • Manager Responded on 11/30/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Another Great Family Weekend

    Stayed 4 days ending in October, 2016

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    Kimberly B from Buchanan, Virginia recommends this vacation rental

    Our stay was another great family get away. The cabin is just right for our entire family to all have their own area and bathrooms for each group. There is also ample room for everyone to be able to eat and socialize together.

    • Manager Responded on 10/28/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Loved It!

    Stayed 3 days ending in October, 2016

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    Jaclyn K recommends this vacation rental

    The pictures held true to the cabin. The location was perfect. Very quiet, but not too far from downtown Pigeon Forge. We had 8 couples from 5 different states meet there for a long weekend. The parking was a little tight, but we made it work. For the most part the cabin was clean. The only recommendation I would make, is the hardwood floors needed to be washed. The kids feet were black within a couple of minutes of being there. However; we had a great time, would definitely rent the cabin again and recommend it to our friends.

    • Manager Responded on 10/6/2016

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We are sorry you experienced any problems, but thrilled to hear that the problems didn't interrupt your vacation. We hope to see you again very soon!

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  • beautiful cabin in the mountains

    Stayed 7 days ending in August, 2016

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    Melissa T from Essex (Belle River), ON recommends this vacation rental

    The cabin was beautifully situated with some privacy, neighbours not too close. Bedrooms large with private on suite bathrooms, plenty of room to hang out and lots of fun for kids of all ages. Clean and well decorated. Eden crest was quick to respond to an issue with the stove and sent someone out that day to check it out. Cell service was poor so we had to go to the bottom of the hill to get service to receive our entry code. Wish we could have received it earlier in the day. Easy checkout using the app provided by Eden crest. The cabin is situated in Sevierville so it is located close to many things such as shopping etc, but is about a 40 min drive to Gatlinburg, Pigeon Forge and into the Smokies. However, it did put you a bit away from all the traffic as well.
    Gippetto's is a good place to get delivered wood baked pizza right to your cabins door. All other amenities not too far located.
    Perfect for a large group. Very happy with our choice of cabin.

    • Manager Responded on 8/22/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • How about ---Title review.

    Stayed 5 days ending in August, 2016

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    John L from Parsons, WV recommends this vacation rental

    Great----would love to stay again but it may be a little to pricy.
    John

    • Manager Responded on 9/30/2016

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. Don't forget you get a return discount for staying with us! The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Smoky Mountain Sunrise

    Stayed 3 days ending in August, 2016

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    Keith M from Walkersville, WV recommends this vacation rental

    This cabin experience was a first for our family, and we're more than pleased with our choice. 12 adults, ages 23 to 77 and a two year old. Plenty of room for everyone and all ages. The cabin was very clean, proof of that every morning with the sunrise streaming in the front windows. No dust or cobwebs in sight. The sofas on the main floor are much newer than pictured. Not sure about the pullout beds, we didn't use them. The kitchen was stocked with plenty of cookware. We cooked for our entire group twice a day during our stay. The only negative comment would have to go to the electric range in the kitchen. As mentioned in other reviews, it needs replaced. Almost unusable, never sure if it was going to work properly. In my opinion, this is a very nice cabin, but the age of the kitchen appliances tends to downgrade the overall quality of this otherwise wonderful property. Keep in mind these are narrow, winding mountain roads. So, therefore I'm not sure I would want to travel them in icy or snowy weather. Would definitely recommend to others and look forward to visiting again.

    • Manager Responded on 8/17/2016

      Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. The owner of Mountain Shadow Lodge is coming in September to replace kitchen appliances. Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. We look forward to seeing you again real soon.

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  • Great Family Time

    Stayed 7 days ending in July, 2016

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    Judy B from Mount Juliet, TN recommends this vacation rental

    Great gathering spot on the main floor. Deck furniture was rustic but not comfortable. No problems experienced with the property

    • Manager Responded on 7/21/2016

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Lovely Lodge

    Stayed 7 days ending in July, 2016

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    Christina A from Gastonia, NC recommends this vacation rental

    The pictures of the lodge don't do it justice. The place is beautiful and the view is fantastic. The beds were comfortable but the pull out beds were either broken or you could feel every spring in them. We brought air mattresses so it wasn't a big issue. There was definitely room enough for all 18 of us. There was plenty of room for everyone to eat and relax. The kids enjoyed the game room and hot tub. There was a very large storm on the last night we were there. The electricity went out and that also effected the water as the water pump is electric. That many people without water was not pleasant. The rental agency was great with trying to get the issue resolved quickly but it was out of their hands at that point. My suggestion to the owner would be to get a back up generator to run the water pump and refrigerator. No lights and AC was a minor inconvenience; however, no water for toilets... Not good. At least it happened on our last night. Overall, we were all very pleased with our stay.

    • Manager Responded on 7/21/2016

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We are sorry to hear you had any maintenance problems, but thrilled to hear that the problems didn't ruin your vacation overall. We hope to see you again very soon!

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  • Beautiful cabin, "Great Rental Co."

    Stayed 6 days ending in July, 2016

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    Donald A from Baton Rouge, LA recommends this vacation rental

    Great family retreat. A prompt 1st class rental co. We had but a couple of small issues during our week stay, that were all quickly resolved. We were overly impressed with their client satisfaction. The cabin was clean and located in a convenient location to all nearby attractions and places of interest. Short ride to all, without traffic racing outside your door, I highly recommend this property and our next family smoky mountain lodging experience will only be trusted By Eden Crest. Thank You Eden Crest, Highly Highly Recommended

    • Manager Responded on 6/14/2017

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Beautiful Vacation

    Stayed 10 days ending in June, 2016

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    David P from Land O Lakes, WI recommends this vacation rental

    The cabin, Mountain Shadow Lodge was beautiful. A lovely forest view from the balcony. A wonderfully appointed cabin aimed toward making your stay very comfortable.

    • Manager Responded on 10/12/2016

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Mother's Day Weekend Getaway

    Stayed 3 days ending in May, 2016

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    a guest from Sterling Heights, MI recommends this vacation rental

    I can't thank Eden Crest enough of how much I appreciate them making my getaway a weekend to remember. I stayed at the Shadow Mountain Lodge Cabin and it met beyond my expectations. It's so spacious, comfortable and spotless. I highly recommend this cabin to large families, you will be very pleased and happy. TV's in every bedroom and private bathroom, the kitchen had a convenience starter kit, the living room is huge and so comfortable. The basement is gorgeous. I will always choose this cabin for my family vacations. The location is perfect, other cabins are down the street not right next door. Eden Crest was very helpful with my questions, and I appreciate you all so much. I will definitely send you business, see you all soon ??

    • Manager Responded on 6/14/2017

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Wonderful time!

    Stayed 3 days ending in April, 2016

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    Cynthia S from Rossville, GA recommends this vacation rental

    We had a group of 11 for a Women's Conference. This place was beyond our expectations! The view is magnificent! Very clean,decor was beautiful,enough seating & dishes/utensils for 22. Searched numerous internet sites and chose this place because of King & Queen beds,did NOT want to climb up a bunk bed! All the Bedrooms & Bathrooms are large. Some of the beds are worn but still support okay.Brought supplies but there was plenty of toiletries & dish/dishwasher soap.Grilled steaks on grill Thursday and Saturday a brand new grill was delivered, so next year will look forward to re-booking and using it. Directions from Chalet were not clear but GPS is accurate -Make sure you get an alarm code did not have one-alarm went off, called the office and they answered promptly. Overall an Awesome experience! Thank you Eden Crest!

    • Manager Responded on 4/27/2016

      Sorry about not receiving the alarm code. All the worn beds were just replaced after your stay per your review. Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Beautiful House!

    Stayed 3 days ending in March, 2016

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    Angela R from Montague, MI recommends this vacation rental

    We had a group of 15 people, including 4 kids on our vacation. The house is beautiful, nicely decorated and large enough for our big family. In our experience, the house could use some bunk beds for kids instead of sofa sleepers because they were worn, as were the king mattresses dip in the middle. Great points: very quiet surroundings, comfy furniture, close to town, great hot tub, spacious beautiful home. Bad points: mold on the shower curtains, jacuzzi tubs slick and hard to get in/out of for a shower, gas grill has never been cleaned, bathroom walls dirty, no "kitchen supplies" i.e. trash bags, coffee filters, dish soap, hand soap, tin foil - nothing left over! Everyone had a great vacation. With a little TLC and deep cleaning, this house could be perfect! Definitely a great value for the $$

    • Manager Responded on 3/25/2016

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We would have been happy to send the cleaners back out had you let us know that there were any issues. We do supply a starter pack for the kitchen but like every rental property, sometimes you have to purchase more from the store. We made the Owner aware about the mattresses and they just recently replaced all the lower level beds with brand new ones. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • From One Hill To Another

    Stayed 4 days ending in February, 2016

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    James T from Butler, KY recommends this vacation rental

    We rented the cabin with 5 other couples. The openness of the cabin space is great.
    The cabin is showing some wear and tear.
    Pool Table slate is torn, which will ruin your game. At first only 1 of the burners worked on the stove top, I was able to re-connect the others, however they all would disconnect during the cooking process. There some already broken chairs downstairs ? should have been removed / replaced. Overall the walls and ceiling need a good cleaning / painting.
    The Cabin is just starting to show it's age.
    With all this, our trip was about time spent with friends for 4 nights and we had a blast.
    We cooked breakfast and dinner in the cabin each day. Plenty of dishes and seating for 12.
    Fix the pool table, buy a new stove ( gas is better )replace some chairs and do a little painting, ( bathrooms ). This place will once again ROCK.

    • Manager Responded on 3/2/2016

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. I am making sure that we send our maintenance out to fix the chairs and table. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

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  • Mountain Shadow Lodge review

    Stayed 3 days ending in December, 2015

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    Larry S from Greenville, SC recommends this vacation rental

    We had a wonderful family time at Christmas at the lodge. Thanks for great facility....One problem however..we packed up and went to make final check at 10:45 and we were locked out..We had no cell reception so could not call...ended up leaving an IPAD mini in the unit as well as trash. Requested a refund of the 15 minute ($8.23) but nick refused request..Really disappointed in the ending of a great time.

    • Manager Responded on 1/25/2016

      We are sorry you were unable to gain access once you vacated the cabin. We have security measures in place to protect the investment all of our owners have made in their cabins to make sure each guest has a wonderful experience. I am sure you are not serious about the 15 minute refund especially since we have a no refund policy. We are so glad you had a wonderful time and look forward to seeing you again soon. Maybe we can make up that 15 minutes to you next time!!!

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  • Adequate for the price

    Stayed 3 days ending in December, 2015

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    a guest from Mt juliet, TN recommends this vacation rental

    We had some trouble with the water in the bathtubs and the air unit leaked through the kitchen roof. Other than that, the space was comfortable, and was able to host more than 20 people and kids. We enjoyed our stay!!

    • Manager Responded on 12/22/2015

      We especially appreciate the fact that in spite of shortcomings you are still willing to visit and recommend us to others. Thank you so much for that vote of confidence. We do strive to provide all our guests with a great vacation experience. We hope to see you again soon!

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  • Fall weekend in the lodge

    Stayed 2 days ending in November, 2015

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    a guest from Knoxville, TN recommends this vacation rental

    Spent Halloween weekend in the Mountain Shadow Lodge with 13 guests from out of state and could not have asked for a better experience. The house was very clean and exactly as described on the website with a gorgeous view of the changing leaves over the valley off the back decks. The kitchen was well stocked with cookware and utensils which enabled us to conveniently prepare all of our meals in the house and not have to drive 20-30 minutes to restaurants. Although there are nearby neighboring houses, they are well obscured from view of the back decks by high trees which maintained a nice sense of privacy. I would highly recommend this property for large groups or families.

    • Manager Responded on 11/10/2015

      Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!

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  • Weekend at Mountain Shadow

    Stayed 2 days ending in October, 2015

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    a guest from Dothan, AL recommends this vacation rental

    Our weekend at Mountain Shadow was amazing! The house was perfect for our group and had an excellent view! Would definitely recommend this place to a friend and would definitely stay here again myself!

    • Manager Responded on 10/22/2015

      Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!

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  • Awesome Time

    Stayed 4 days ending in October, 2015

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    Kimberly B from Buchanan, Virginia recommends this vacation rental

    We had a wonderful family getaway. The cabin was perfect for the entire family.

    • Manager Responded on 11/10/2015

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Great Vacation Cabin

    Stayed 3 days ending in September, 2015

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    a guest from Richmond, KY recommends this vacation rental

    This is a great cabin because has an excellent view, great location and is really big.The cabin is properly decorated and is in excellent shape. The management team is outstanding. I will use them again

    • Manager Responded on 10/2/2015

      Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!

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  • The property was most accomodating for our family of 14.

    Stayed 2 days ending in September, 2015

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    a guest from Chapin, SC recommends this vacation rental

    The written directions to the cabin were misleading and we wound around the mountains for a while before we located the property. Once there, we found the property to be most accommodating & was furnished with games for the kids & a well-equipped kitchen for the cooks.

    • Manager Responded on 10/8/2015

      Joan, Thank you for your feedback we sincerely appreciate it and very much look forward to having you come stay with us again very soon.

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  • Our families summer get away

    Stayed 3 days ending in August, 2015

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    Johnny C from Clarksville, TN recommends this vacation rental

    Everything was just fine...
    Except the micro wave door handle was broken, the right-side sink was clogged up,a wasp nest out on main deck, scorpion found in downstairs bathtub, To few trash cans or pick ups for a 22 max capacity cabin we had to store trash inside the cabin until we left even though we called for a pick up. Maintenance did take care of first three items mentioned.

    • Manager Responded on 8/7/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. We did send out maintenance to correct the things that you had issues with. I truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • Mountain vacation

    Stayed 2 days ending in June, 2015

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    Anna R from Indianapolis, IN recommends this vacation rental

    We loved it. The cabin was so much fun. We all got to stay together so that made it even more fun. Our only complaint was we ran out of gas on the grill so we did not get to cook our food outside. The area around the cabin had lots to do. I would do this vacation again.

    • Manager Responded on 7/4/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. In future if you run out of propane just let us know and we can deliver more. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Mountain Shawdow Lodge

    Stayed 3 days ending in June, 2015

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    Stuart R from Titusville, FL recommends this vacation rental

    great

    • Manager Responded on 6/18/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. As you may or may not know each of our cabins are privately owned and we have several throughout Pigeon Forge and Gatlinburg. With each of the cabins being privately owned it can be a unique experience in each of them. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. While we are human and none of us are perfect we hope that you will accept our sincere apology in the spirit in which it is given.

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  • Bryant family vaxa

    Stayed 4 days ending in June, 2015

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    Jacquelyne B from Clarksville, TN recommends this vacation rental

    I can't even describe how beautiful this cabin was. Each bedroom was huge with Jacuzzi tubs in each bathroom. The kitchen was huge also with seating for my family of 16. The game room downstairs was lovely with a pool table, multiarcade that the kids and grownups fought over. The balcony view over the mountains was a great joy. We woke up each morning at 430 to watch the sunrise. I will definitely come back.

    • Manager Responded on 6/30/2015

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • fantastic place to stay

    Stayed 4 days ending in June, 2015

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    J.C. A from Murfreesboro, TN recommends this vacation rental

    It was a fantastic vacation. The cabin was excellent and the view was awesome. The only flaw to the entire experience was the directions to the cabin. The address was on Champagne Lane, but it was actually on a side road and we had trouble finding it originally, but once we found the cabin everything was great. The only recommendation would be to slightly alter the directions. I would highly recommend Eden Crest, and Mountain Shadow Lodge.

    • Manager Responded on 6/11/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Beautiful, spacious cabin!

    Stayed 2 days ending in May, 2015

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    Christy T from Woodruff, SC recommends this vacation rental

    The cabin was beautiful. The location is far enough out that it's very quiet, but not too far to go into town for the activities there. We rented the cabin for an extended family weekend and the downstairs level with the pool table, foosball table and arcade game was a favorite for the kiddos (and the grown ups enjoyed it too). The kitchen was nicely furnished with two coffee pots and plenty of dishes for a group. The cabin is very spacious so we weren't right on top if each other all weekend. The only negatives I heard from the group were that some of the beds weren't terribly comfortable, the shower heads (along with the soft water) made it hard to rinse well and the parking was a little tight. Those weren't major issues, so overall, we were thrilled!

    • Manager Responded on 6/2/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We will take your suggestions under advisement. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Amazing Experiance

    Stayed 3 days ending in May, 2015

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    Rehan K from Skokie, IL recommends this vacation rental

    Better than advertised!

    • Manager Responded on 5/29/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Wonderful Family Weekend at Mountain Shadow

    Stayed 3 days ending in May, 2015

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    Margaret/ Jake B from Stokesdale, NC recommends this vacation rental

    Mountain Shadow Lodge was perfect for our family get together. The house is beautiful and in a very quite setting. The layout of the house is absolutely perfect. Everyone had their own space. We were very happy with this cabin and working with Eden Crest Vacations was a breeze.

    • Manager Responded on 6/3/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Wonderful-breathtaking-and everything we needed

    Stayed 3 days ending in April, 2015

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    a guest from Orangeburg, SC recommends this vacation rental

    Everyone on the staff helped us tremendously. Answered all of our questions we had. Allowed us to find the cabin 1 wk prior since we were coming in late @ night. Our Youth enjoyed every amenity there was.

    • Manager Responded on 4/21/2015

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Team Panky Family Vacation

    Stayed 3 days ending in April, 2015

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    a guest from Memphis, TN recommends this vacation rental

    The cabin was really clean and well kept.only problem I had was with the couch on the main floor,it was nasty it needs to be cleaned had stains all over it.But this cabin had enough room for us all,I will be coming back to this cabin again next year.Oh yeah I had problems with the code when we arrived but maintenance came right on and got us in the cabin

    • Manager Responded on 4/15/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us over the couch. We will have our team look into that getting cleaned. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • Great Stay

    Stayed 3 days ending in January, 2015

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    Landon M from Fishers, IN recommends this vacation rental

    Very nice, enjoyed the cabin.

    • Manager Responded on 1/6/2015

      We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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  • Holiday Vacation at Mountain Shadow Lodge

    Stayed 3 days ending in December, 2014

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    Mildred W from Asheville, Nc recommends this vacation rental

    Very relaxing & homey

    • Manager Responded on 1/2/2015

      Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • cabin in the woods

    Stayed 4 days ending in November, 2014

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    Martha C from Leesburg, Fl recommends this vacation rental

    the cabin in the woods was large enough to accommodate 15 people comfortably, The fuze-ball players got along well even though 2 players were broken. The arcade game worked good. the pool table was worn and tilted to the left slightly, and no chock for the que sticks. T hey had most all cooking items even a large roasting pan. They lacked a meat thermometer and cookie sheets. All appliances worked well. but no garbage disposal. They could have had 1 more garbage can.The tub handles were installed backward, but when you figured it out you did get hot water in the shower. The best part was the decorating and for the holidays. the gas fireplace worked very well. All said and done we would rent again !!

    • Manager Responded on 12/2/2014

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. As you may or may not know each of our cabins are privately owned and we have several throughout Pigeon Forge and Gatlinburg. With each of the cabins being privately owned it can be a unique experience in each of them. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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Eden Crest Vacation Rentals, Inc. 652 Wears Valley Road Pigeon Forge, Tennessee 37863 +1 (800) 406-7404 inquiries@edencrest.net

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