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Briarstone Lodge Condo 13D

Guest Rating:

Vacation rental condominium. Sleeps 16, 2 bedrooms, 2 bathrooms. Dogs allowed.

Sevierville, Tennessee 37863 United States

Convenience is definitely something you will appreciate about this unique property. Located literally across the street from Dollywood and Splash Country this park like setting has all the conveniences without all the hassle of heavy traffic and congestion.

Simply decorated you will find all the creature comforts of home and this will soon become your haven from the cares and worries of the world. The retreat atmosphere is almost like the feeling you had when you were young and the excitement of a camp visit was all you could think about. Quiet nights by a bon fire reflecting on the goodness of our Creator will put you in the right frame of mind. From small parties of only two people to very large ones of several hundred this village is equipped to handle all your needs. If you are simply planning some time away with your significant other or you are in need of a venue with ample room for a large crowd this will suit your every need.

Whether it be a church retreat, wedding, family reunion, corporate event or a getaway for just the two of you our vacation planners are standing by to help you plan the perfect visit to the Great Smoky Mountains of East Tennessee. Call today!!

Rooms and Amenities
Property Type Condominium
Unit Code GR13D
Beds 2 queen beds, 1 sleeper sofa, 6 bunk beds
Bathrooms 2 bathrooms
Rooms Sleeps 16
Pets Dogs allowed.
Kitchen Full Kitchen, Refrigerator, Coffee Maker, Microwave, Toaster, Cookware
Pool Type Resort Pool - Outdoor Seasonal
Indoor Living Space Ironing Board, Linens, Washer & Dryer, Central Air
Outdoor Deck, Gas Grill
Entertainment DVD Player
Convenience Nearby Medical Services, Nearby Grocery, Outlet Shopping, Movie Theatres, Golf Course
Business Nearby ATM, Nearby Bank
Resort Amenities Playground
Average Manager Rating (Based on 4992 reviews)

Overall satisfaction

Services from rental manager
Average Vacation Rental Rating (Based on 12 reviews)

Overall satisfaction

Cleanliness

Location

Property condition
100 % of our reviewers would recommend this vacation rental.

Vacation Rental Reviews

  • Evacuation destination

    Stayed 6 days ending in September, 2017

    • Services from rental manager
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    Overall satisfaction:

    a guest from Bradenton, FL recommends this vacation rental

    Spacious, clean, nice condo conveniently near Pigeon Forge and great restraints and attractions.

    • Manager Responded on 9/16/2017

      We are so glad to hear that you enjoyed your stay with Eden Crest. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

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  • Great Vacation

    Stayed 3 days ending in September, 2017

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    Overall satisfaction:

    a guest from Waynesborrow, MS recommends this vacation rental

    Everything was great !
    Instructions on operation of electronic remotes for tv is very much needed. Would have never guest on how to operate them, thanks to the maintenance man (the small one), who took the time to show me how to operate it.
    Need a new refrigerator, it was leaking water on floor. No blinds where on game room door, but maintenance installed it.
    Security code sent to me originally was not the correct code.
    Had some problem with neighbors, renting the units below us, making racial comments and they thought we were too loud, however, they did not complain to guest who were renting condo next to us, who were enjoying their vacation.
    Not enough parking.

    • Manager Responded on 9/6/2017

      So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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  • Pre back to school getaway

    Stayed 2 days ending in August, 2017

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    Overall satisfaction:

    Michael H from Belton, SC recommends this vacation rental

    We stayed the weekend before school started for one last quick getaway. The condo was clean and roomy and the kids enjoyed playing ping pong in the game room. The hot water heater was not working that night so we called maintenance and left a message. The voice mail gave an emergency number which was disconnected when we tried to call. Maintenance came out first thing the next morning but was unable to fix it, so the rental company gave us the code to the empty condo below us so we could get hot showers after a long, hot day at Dollywood. We did not have cable TV in all the rooms, but it looked like the company was working on upgrading all the TVs and cable in all the bedrooms. Overall we were very happy with our experience renting this condo from Eden Crest.

    • Manager Responded on 9/5/2017

      Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !

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  • Great stay!!

    Stayed 4 days ending in July, 2017

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    Overall satisfaction:

    a guest from Jackson, MS recommends this vacation rental

    The cabin was beautiful. Even though I had called earlier and requested a cabin on the first floor for a semi-disabled family member, we still enjoyed our stay. Once we entered the rental and looked around, one of the shower curtains had fallen but that was an easy fix. Also the broom was kind of broken but that was nothing major as well. Other than those minor things, we really enjoyed our stay and hopefully we'll be back soon

    • Manager Responded on 7/11/2017

      So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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  • Briarstone Lodge is Wonderful!

    Stayed 2 days ending in January, 2017

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    • Property condition

    Overall satisfaction:

    Erin H from Daleville, VA recommends this vacation rental

    This condo was perfect for our crowd of 16 youth and adults for a youth conference at LaConte! It was so clean, mores spacious than I anticipated, the management was professional and at my fingertips, and easily accessible (I'm still shaken from an accident I had last year wayyyy up the mountain...this is close to the main road)
    DOWNLOAD THE APP! it's helpful!

    • Manager Responded on 4/5/2017

      Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!

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  • Excellent for families!

    Stayed 3 days ending in July, 2016

    • Services from rental manager
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    Overall satisfaction:

    Audrey H from Jackson, MS recommends this vacation rental

    This unit was perfect for our family girls trip. We had ample sleeping space for 9 adults and 5 children. It was clean and conveniently located. Our only complaint was noise by upstairs neighbors, but I'm pretty sure we were probably noisy as well.

    • Manager Responded on 7/21/2016

      Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Very Satisfied

    Stayed 3 days ending in August, 2015

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    • Property condition

    Overall satisfaction:

    a guest from Blairsville, PA recommends this vacation rental

    Property was very clean and well maintained. My kids only complaint...the pool was too far away and they had to walk up a hill.

    • Manager Responded on 8/25/2015

      We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. The pool was centrally located in the resort so all guests in the resort will have access to the pool. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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  • Great location and price

    Stayed 2 days ending in August, 2015

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    Overall satisfaction:

    a guest from Huntsville, Alabama recommends this vacation rental

    For the space, location and price the stay was well worth it. Furniture in the condos were outdated and needed to be cleaned. The carpet needs to be cleaned as well.

    • Manager Responded on 8/10/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us over the furnishings. We are currently working to get this updated and upgraded with all kinds of new things. We are very sorry to hear that you had any issues. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • vision Productions Inc.

    Stayed 5 days ending in July, 2015

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    Overall satisfaction:

    Mary McClure/ V recommends this vacation rental

    Things that are wrong in the rooms:
    Smoke Detectors in the rooms need to have batteries replaced
    12 D room 2 - shower light is out; lamp shade is broken
    12 E room 1 - bathroom door plate is loose
    12 E room 2 - bathroom towel rack came down - it's under sink
    12 E room 3 - A canister light is hanging down; there's a blood stain on the ceiling
    12 F room 1 - top bunk railing is broken
    12 F room 2 - something wrong with bathroom door knob; the lamp shade in room is burnt
    13 A room 1 - The bathroom light above tub is out.
    13 B room 2 - tub drains slow
    13 B - towel rack in bathroom is down
    13 C - room 2 - shower light is out
    13 D - kitchen sink handle sprays water
    13 E - bathroom light bulbs out

    Are the rooms checked before each person checks in? Over all we were pleased with the camp.

    • Manager Responded on 8/5/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us over the furniture. We are working very hard to update and upgrade this property and have lots scheduled and coming soon. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

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  • Surprisingly spacious

    Stayed 2 days ending in July, 2015

    • Services from rental manager
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    • Property condition

    Overall satisfaction:

    a guest recommends this vacation rental

    We were impressed with the location. It was quiet and beautiful. The sofas could use updating. It was a bit confusing that there was no one in the office when we arrived and there wasn't a map in our room to find our way around the property amenities. The condo was very comfortable and spacious. It was great to have a full kitchen available for meals. We plan to visit again soon.

    • Manager Responded on 8/17/2015

      Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do only use our office on Wears Valley. I will let management know of your suggestion for a Resort map. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

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  • Great Location!

    Stayed 3 days ending in June, 2015

    • Services from rental manager
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    • Location
    • Property condition

    Overall satisfaction:

    Amanda M from Murfreesboro, TN recommends this vacation rental

    Location was great for spending our days at Dollywood and close to Pigeon Forge. Beds and pillows were comfy. We had plenty of towels. Pool was refreshing. There was no foosball or ping pong table in the condo. There was one beside pool. Kitchen was well stocked with the exception of skillet and large mixing bowls. Rental staff were pleasant and knowledgeable. There view was mostly tall trees, but we enjoyed the peacefulness of sitting in rocking chairs on the porch. Condo was clean and well maintained! We will definitely keep this in mind for future stays!

    • Manager Responded on 7/1/2015

      We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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  • A great experience!

    Stayed 5 days ending in March, 2015

    • Services from rental manager
    • Cleanliness
    • Location
    • Property condition

    Overall satisfaction:

    Trey H from Mccomb, MS recommends this vacation rental

    The staff are extremely friendly and helpful! The condo was clean and in good condition!

    • Manager Responded on 3/20/2015

      We greatly appreciate the time you took to share your positive review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We have a great team that truly want to make each vacation experience a wonderful memory for our guests. We look forward to seeing you again in the future.

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Eden Crest Vacation Rentals, Inc. 652 Wears Valley Road Pigeon Forge, Tennessee 37863 +1 (800) 406-7404 inquiries@edencrest.net

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